2025-3005 | US - Remote Work from Home Customer Service Rep in a Contractor Role
Company: Omni Interactions
Location: Boise
Posted on: September 1, 2025
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Job Description:
Applications ONLY accepted on laptops or desktop computers! Omni
Platform Overview - Click HERE TO REVIEW BEFORE starting your
application! Overview: Omni supports many clients in a variety of
industries, including many of the Fortune 500. Omni is looking to
contract with qualified independent contractors who will provide
phone and customer support services. If you contract with Omni,
you’ll interact with customers primarily through inbound phone
calls and possibly chat/email, helping them with all their needs.
Schedule: ? Majority of available hours are during weekdays and
daytime ? Opportunity to create a schedule that works best for you
(within client / contract hours of operation) Earnings & Revenue:
Earnings vary by client, ranging from $14 to $20 per hour Revenue
is determined by your phone status when assisting customers
Additional incentives can be available based on Omni and client
minimum targets Must-Have Skills for Successful Contractors:
Exceptional written and verbal communication skills ? Proven track
record in customer service and delivering outstanding customer care
Attention to detail with strong problem-solving skills Friendly,
empathetic tone, and professional demeanor Self-motivated,
proactive, and resourceful mindset ? Proficient in using
technology, including computer applications and software.
Technology & Equipment Requirements: Personal computer with a
minimum of 8GB RAM (tablets like iPads, Amazon Fire, Samsung Galaxy
Tab, and Chromebooks are NOT permitted) Wired USB headset with
microphone for clear communication High-speed wired internet with a
minimum of 10 Mbps download speed and 5 Mbps upload speed for
seamless connectivity Mobile home internet and Satellite internet
service is NOT supported by Omni or ANY client ? Operating system
of Windows 11 (some clients may accept AppleOS) Windows Defender
Anti-Virus Installed and Active (other versions for AppleOS may be
accepted) Smart phone needed for daily authentication. Additional
equipment may be needed - check client specific details for more
info Work Environment Requirements: Quiet and dedicated work area
?? No Background Noise Unapproved Locations: Alaska California
Colorado Connecticut Delaware Flagstaff, Arizona Hawaii Illinois
Michigan Maine Massachusetts Maryland Minneapolis, Minnesota New
Jersey New York Oregon Rhode Island St. Paul, Minnesota Tucson,
Arizona Vermont Virginia Washington Washington DC Contractual
Relationship: The relationship between you and Omni Interactions is
a contractual relationship. You will remain an independent
contractor for the duration of your contractual relationship with
Omni. Omni Interactions will not be responsible for withholding
taxes on your earnings while contracted with Omni Interactions.
When you receive your contract, you will be asked to agree to have
no claim against Omni Interactions hereunder or otherwise for
vacation pay, sick leave, retirement benefits, Social Security,
worker’s compensation, health or disability benefits, overtime,
unemployment insurance benefits or employee benefits of any
kind.
Keywords: Omni Interactions, Boise , 2025-3005 | US - Remote Work from Home Customer Service Rep in a Contractor Role, Customer Service & Call Center , Boise, Idaho
