Customer Solutions Rep
Company: Manpower Group Inc.
Location: Boise
Posted on: April 25, 2024
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Job Description:
Are you an experienced customer service expert with a knack for
problem-solving and innovation? Our client is seeking a talented
customer oriented individual to join their team. As a Customer
Solutions Rep, the perfect candidate will have superior
communication and organizational skills and excellent
problem-solving ability.
Job Title: Customer Service Rep
Location: Boise, Idaho-THIS IS A HYBRID ROLE
Pay Range: $18.88
What's the Job?
Validate customer entitlement and log cases for routing or
dispatching end-users to the proper resources.
Manage service request of customers through various access
channels.
Work with escalated customers, driving actions in post-incident
reviews.
Review customer feedback related to entitlement and case
management, analyzing statistics for continuous improvement.
Lead projects for process or quality improvements, documenting
changes accordingly.
What's Needed?
High school diploma or equivalent; some college-level education
preferred
Minimum of 5+ years of general experience, or equivalent
combination of experience
Computer proficiency and problem solving skills
Accuracy in data entry
What's in it for me?
Weekly pay; direct deposit available
Medical, dental and vision benefits offered
Paid training
Dedicated career partner to help you achieve your career goals
If this is a role that interests you and you'd like to learn more,
click apply now and a recruiter will be in touch with you to
discuss this great opportunity. We look forward to speaking with
you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent
Solutions, and Jefferson Wells
ManpowerGroup - (NYSE: MAN), the leading global workforce solutions
company, helps organizations transform in a fast-changing world of
work by sourcing, assessing, developing, and managing the talent
that enables them to win. We develop innovative solutions for
hundreds of thousands of organizations every year, providing them
with skilled talent while finding meaningful, sustainable
employment for millions of people across a wide range of industries
and skills. Our expert family of brands - Manpower, Experis, Talent
Solutions, and Jefferson Wells - creates substantial value for
candidates and clients across more than 75 countries and
territories and has done so for over 70 years. We are recognized
consistently for our diversity - as a best place to work for Women,
Inclusion, Equality and Disability and in 2022 ManpowerGroup was
named one of the World's Most Ethical Companies for the 13th year -
all confirming our position as the brand of choice for in-demand
talent.
ManpowerGroup is committed to providing equal employment
opportunities in a professional, high quality work environment. It
is the policy of ManpowerGroup and all of its subsidiaries to
recruit, train, promote, transfer, pay and take all employment
actions without regard to an employee's race, color, national
origin, ancestry, sex, sexual orientation, gender identity, genetic
information, religion, age, disability, protected veteran status,
or any other basis protected by applicable law.
Keywords: Manpower Group Inc., Boise , Customer Solutions Rep, Other , Boise, Idaho
Click
here to apply!
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