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Remote Tax Technical Support Customer Service Agent

Company: VirtualVocations
Location: Boise
Posted on: August 6, 2022

Job Description:

A customer experience management company has an open position for a Remote Tax Technical Support Customer Service Agent.

Individual must be able to fulfill the following responsibilities:
Troubleshoot, resolve issues, and address routine Tax Support customer questions
Utilize government websites and toolkits to seek out and deliver the right answer
Document customer interactions and escalate issues that do not have a known resolution
Position Requirements Include:

A high school diploma or GED and are at least 18 years old
General PC knowledge and comfortable using multiple screens
Hard-wired internet connection and a quiet, distraction-free workspace

Keywords: VirtualVocations, Boise , Remote Tax Technical Support Customer Service Agent, Accounting, Auditing , Boise, Idaho

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