Refugee Cash Assistance (RCA) Program Specialist
Company: International Rescue Committee
Location: Boise
Posted on: May 26, 2023
Job Description:
Requisition ID: req41685Job Title: Refugee Cash Assistance (RCA)
Program SpecialistSector: Program AdministrationEmployment
Category: RegularEmployment Type: Full-TimeCompensation: USD 21.00
- 23.00 HourlyLocation: Boise, ID USA
Job Description
Job Overview/Summary: Under the direction of the RCA Program
Coordinator, the RCA Program Specialist evaluates potential
participants for admission into the RCA Program, confirms
participant eligibility on an ongoing basis, and determines how
much their monthly benefit should be, performs document eligibility
reviews, requests monthly cash assistance benefit payments, closes
cases out of the program, and completes regular file inspection of
eligibility materials. Major Responsibilities: Program
Administration
Conduct initial orientation and
enrollments for families seeking to participate in the Refugee Cash
Assistance (RCA) program.Conduct monthly meetings with all families
enrolled in the program to confirm facts upon which eligibility
determination is made, and their comprehension of the rules of the
program.Calculate and request monthly benefit checks from the Idaho
Office for Refugees and IRC Finance Team after reviewing each
participant's ongoing eligibility. Maintain comprehensive,
up-to-date case note services log containing detailed information
about service provision in Efforts to Outcomes (ETO) Database and
Maintain copies of all appropriate documents, forms and other data
in client digital case file.Coordinate with team to ensure
up-to-date information on any changes of case status including
employment, loss of employment, SSI benefits, birth of a child,
etc. are well documented in the case file and reflected in any
required benefit changes.Monitor compliance of program rules by all
participants as a whole by compiling and reviewing monthly
reportsImplement changing policies and forms from Idaho Office for
Refugees and Office of Refugee Resettlement as needed. Coaching
Services
Build rapport with clients through
verbal and non-verbal communication, employing motivational
interviewing techniques to support their progress toward identified
goals.Follow up with participants regularly and ensure that contact
records and data required for program eligibility and reporting
purposes are collected and recorded accurately and timely, in both
case files and in the Efforts to Outcomes (ETO) database.Oversee
case management and address client non-compliance through
designated sanctioning processes when necessary.Work closely with
clients, caseworkers, and employment specialists to develop
individualized client budgets that help clients understand the
assistance they will have access to and the pathway leading to
early self-sufficiency.Conduct additional assessments and update
rent plans and budgets for each client on a regular basis.Work
closely with colleagues in casework, education, and employment
services to ensure clients receive appropriate employment training
and meet the workforce development requirements of their cash
programs.Support gender equality and promote full participation of
women and girls in programs and services. Quality Assurance and
Compliance
Ensure all data recording in the
Statewide Refugee Information System (SRIS) is timely and accurate,
including client enrollments, waivers, payments, payment
reductions, and file closure.Perform administrative tasks,
including maintaining accurate and timely case notes, filing
documentation, and completing data entry in the ETO and SRIS
databases.Conduct regular file reviews and support ongoing quality
assurance for cash program case file documentation.Respond to
monitoring and audit requests, in consultation with the RCA Program
Coordinator and the Finance team. Key Working Relationships:
Position Reports to: RCA Program Coordinator Position directly
supervises: Interns and volunteers Indirect Reporting: Economic
Empowerment Manager; Funders including Idaho Office for Refugees
and Office of Refugee Resettlement Job Requirements Relevant degree
or equivalent experience and prior work in refugee resettlement or
another direct service capacity serving refugee or immigrant
populations;
Proficient in database systems,
especially data extraction and design.Proficient in general office
software, e.g., MS Word, Excel, Outlook, internet
applications.Demonstrated success working and communicating
effectively in a multi-cultural environment.Fluent in English, both
spoken and written; proficiency in language(s) spoken by client
group is desired.Superior attention to programmatic
requirements/parameters and ability to navigate complexity, time
management, and organizational skills.Highly detailed and precise
in producing accurate work product.Valid driver's license and
access to a personal, insured vehicle WORKING ENVIRONMENT:
Standard office work
environment.Travel in and around the service delivery area to
facilitate service delivery.May require occasional weekend and/or
evening work. Posted pay ranges apply to US-based candidates.
Ranges are based on various factors including the labor market, job
type, internal equity, and budget. Exact offers are calibrated by
work location, individual candidate experience and skills relative
to the defined job requirements. Commitment to Diversity and
Inclusivity: IRC is committed to building a diverse organization
and a climate of inclusivity. We strongly encourage applications
from candidates who can demonstrate that they can contribute to
this goal. Equal Opportunity Employer: We are an equal opportunity
employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, sex,
gender, gender expression, sexual orientation, age, marital status,
veteran status, or disability status. We will ensure that
individuals with disabilities are provided reasonable accommodation
to participate in the job application or interview process, to
perform essential job functions, and to receive other benefits and
privileges of employment. Please contact us to request
accommodation. US Benefits: We offer a comprehensive and highly
competitive set of benefits. In the US, these include: 10 sick
days, 10 US holidays, 20-25 paid time off days depending on role
and tenure, medical insurance starting at $120 per month, dental
starting at $7 per month, and vision starting at $5 per month, FSA
for healthcare and commuter costs, a 403b retirement savings plans
with immediately vested matching, disability & life insurance, and
an Employee Assistance Program which is available to our staff and
their families to support counseling and care in times of crisis
and mental health struggles.#LI-Onsite Apply NowShare Save
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Keywords: International Rescue Committee, Boise , Refugee Cash Assistance (RCA) Program Specialist, Accounting, Auditing , Boise, Idaho
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