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Business Online Banking Specialist

Company: Washington Federal
Location: Boise
Posted on: October 9, 2018

Job Description:

The Business Online Banking Specialist is responsible for providing high quality support to Clients, the Client Care Center, Branches and other colleagues as needed. In addition, this position works closely with other operations teams and Treasury Management Operations to best support the banks business goals and service level. Along with key functions listed below, each position will be expected to uphold the value that Washington Federal places on simply being nice when servicing our co-workers and Washington Federal clients. KEY FUNCTIONS: This position provides assistance and support for the department as follows: * Enroll business clients in Business Online Banking and Business Bill Pay; * Research and resolve issues pertaining to Business Online Banking and Business Bill Pay; * Interpret Business Policies and Procedures as appropriate; * Manage daily, weekly and monthly tasks on a rotating basis; * Provide phone and email support for incoming inquiries; * Closely adhere to the Bank's Information Security policies and procedures; * Perform tasks that affect the Bank's compliance with federal and/or state regulations; * Assist with special projects related to functions within the Business Deposit Operation Department and perform other duties as assigned Education/Skills/Training: Requires a high school diploma, good typing and clerical skills, as well as effective time management, accuracy and attention to details. Must have strong organizational and communication skills. Computer proficiency with basic Microsoft Office applications (Word, Excel, Access and Outlook) is required. A minimum of one year of banking experience is desired. Experience: * Minimum of 1 year banking experience * Strong PC skills, proficient in Microsoft Word and Excel * Excellent verbal and written communication * High level understanding of Business Documentation * Strong problem solving skills * Excellent organizational and time management skills * Ability to work independently and as part of a teamSDL2017

Keywords: Washington Federal, Boise , Business Online Banking Specialist, Accounting, Auditing , Boise, Idaho

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