Case Management Supervisor (Boise, ID)
Company: Maximus
Location: Boise
Posted on: January 12, 2021
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Job Description:
Job Description SummaryThe Case Management Supervisor is
responsible for supervising, evaluating, training, developing, and
counseling case management staff. Essential Duties and
Responsibilities:- Ensure contractual obligations are met by
identifying, recommending, and/or developing quality improvement
strategies through the evaluation of staff performance standards
and project performance measures.- Identify training needs and
development opportunities for subordinates.- Develop work schedules
and assign duties to subordinates to ensure efficiency.- Discuss
job performance concerns with subordinates to identify causes and
issues and work closely with the Human Resources department on
resolving problems.- Participate in the work of subordinates to
facilitate productivity or to overcome difficult aspects of work.-
Evaluate subordinates' job performance and recommend appropriate
personnel action.- Ensure compliance with company Wage & Hour
policy, including ensuring non-exempt employees get the rest & meal
breaks.- Comply with all company required policies, procedures and
processes including but not limited to required training.- Evaluate
systems and data to improve quality control and process
improvements.- Conduct process improvement utilizing project
reports.- Report issues, problems and concerns to management.-
Perform other duties as may be assigned by management.Minimum
Requirements:- Ability to work with customers in a caring and
respectful manner and with due understanding of and consideration
for their unique circumstances.- Broad knowledge of human services
programs.- Excellent organizational, written, and verbal
communication skills.- Ability to perform comfortably in a
fast-paced, deadline-oriented work environment.- Ability to work as
a team member, as well as independently.- Associate degree or
equivalent combination of education, technical training or work
experience considered in lieu of degree.- Minimum of two (2) years
of related experience.- Minimum two (2) years supervisory
experience in case management; automated data systems; working with
disadvantaged populations.- Develop work schedules and assign
duties to subordinates to ensure efficiency.- Evaluate
subordinates' job performance and recommend appropriate personnel
action.- Discuss job performance concerns with subordinates to
identify causes and issues and works closely with the Human
Resources department on resolving problems.- Identify training
needs and development opportunities for subordinates.- Ensure
compliance with company Wage & Hour policy, including ensuring
non-exempt employees get the rest & meal breaks.- Comply with all
company required policies, procedures and processes including but
not limited to required training. - Position is not remote and is
based out of Boise, ID. MAXIMUS Introduction Since 1975, Maximus
has operated under its founding mission of Helping Government Serve
the People, enabling citizens around the globe to successfully
engage with their governments at all levels and across a variety of
health and human services programs. Maximus delivers innovative
business process management and technology solutions that
contribute to improved outcomes for citizens and higher levels of
productivity, accuracy, accountability and efficiency of
government-sponsored programs. With more than 30,000 employees
worldwide, Maximus is a proud partner to government agencies in the
United States, Australia, Canada, Saudi Arabia, Singapore and the
United Kingdom. For more information, visit
https://www.maximus.com. EEO Statement: Active military service
members, their spouses, and veteran candidates often embody the
core competencies Maximus deems essential, and bring a resiliency
and dependability that greatly enhances our workforce. We recognize
your unique skills and experiences, and want to provide you with a
career path that allows you to continue making a difference for our
country. We're proud of our connections to organizations dedicated
to serving veterans and their families. If you are transitioning
from military to civilian life, have prior service, are a retired
veteran or a member of the National Guard or Reserves, or a spouse
of an active military service member, we have challenging and
rewarding career opportunities available for you. A committed and
diverse workforce is our most important resource. Maximus is an
Affirmative Action/Equal Opportunity Employer. Maximus provides
equal employment opportunities to all qualified applicants without
regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status or disabled
status.
Keywords: Maximus, Boise , Case Management Supervisor (Boise, ID), Executive , Boise, Idaho
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