Assistant Case Manager
Company: GEO Group Inc.
Posted on: November 18, 2021
Job Description Facility: BOISE ID DRC Compensation Base:
Compensation Bonus (if applicable): Equal Opportunity Employer.
Summary This position provides case management support for a Day
Reporting Center checking in participants and assisting Case
Managers with case coordination, case management, and
documentation. Learns, uses and models the Principles of Effective
Intervention (What Works) through evidence-based practices in all
interactions with participants and staff members. Primary Duties
and Responsibilities * Greets participants entering the facility.
May complete drug screens according to assigned random schedule for
each participant check-in. * May perform breath analysis on each
participant who enters the facility for any purpose and provides a
written or computerized result. * Completes initial intake process
with participants to completion, including intake paperwork, input
into Company database and assignment of groups and other services.
* Provides general office administration duties including answering
phones. * Provides general customer service to all who enter the
facility, including participants, customers and the general public.
* Assists Case Managers with case coordination, communication with
appropriate agencies and preparation and distribution of reports. *
Assists in managing a participant caseload using the Principles of
Effective Intervention (What Works). Conducts risk/need assessments
and creates individual treatment plans for each assigned
participant. Meets regularly with participants and documents
participants attendance, participation and progress or regress in
Company database. * Facilitates evidence-based CBT programs and
other life skills programs to participants in groups each week.
Documents participants' attendance, participation and progress in
Company database. * Develops and monitors the participant's
progress relative to their CMP through all phrases of the program.
* Files, prepares charts and performs data entry as assigned. * May
collect participant payments, post payments on Company database,
and make daily cash deposits. * May be responsible for office
opening and closing procedures. * May be responsible for installing
and removing electronic monitoring equipment on participants and
forwarding documentation to the appropriate agencies and the
Company monitoring center. * May transport participants to the
center, community service events, job fairs, employment centers,
clinics, using a Company vehicle. * May clean electronic home
monitoring (EHM) equipment. * Performs other duties as assigned.
Job Requirements Minimum Requirements * High school diploma
required. * College coursework in Human Services or business
discipline preferred. * Minimum of six months experience in Human
Services field with direct participant services preferred. *
Minimum of six (6) months experience working with minority
populations preferred. * Must be twenty-one (21) years of age with
at least five (5) years driving experience if required to transport
participants. * Valid State driver's license and 5-year record of
safe and competent driving as demonstrated by state motor vehicle
report if required to transport participants. * Ability to safely
operate a motor vehicle if required to transport participants. *
Good customer service skills. * Effective communication skills with
internal and external contacts at all levels. * Good organizational
skills and attention to detail. * Solid computer skills and
proficiency with MS Word and Excel. * Basic database skills. *
Basic math skills. * Bi-lingual (English/Spanish) skills may be
required. * Ability to work with computers and the necessary
software typically used by the department.
Keywords: GEO Group Inc., Boise , Assistant Case Manager, Executive , Boise, Idaho
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