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Assistant Case Manager

Company: GEO Group Inc.
Location: Boise
Posted on: November 18, 2021

Job Description:

Job Description Facility: BOISE ID DRC Compensation Base: Compensation Bonus (if applicable): Equal Opportunity Employer. Summary This position provides case management support for a Day Reporting Center checking in participants and assisting Case Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members. Primary Duties and Responsibilities * Greets participants entering the facility. May complete drug screens according to assigned random schedule for each participant check-in. * May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result. * Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services. * Provides general office administration duties including answering phones. * Provides general customer service to all who enter the facility, including participants, customers and the general public. * Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports. * Assists in managing a participant caseload using the Principles of Effective Intervention (What Works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants attendance, participation and progress or regress in Company database. * Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants' attendance, participation and progress in Company database. * Develops and monitors the participant's progress relative to their CMP through all phrases of the program. * Files, prepares charts and performs data entry as assigned. * May collect participant payments, post payments on Company database, and make daily cash deposits. * May be responsible for office opening and closing procedures. * May be responsible for installing and removing electronic monitoring equipment on participants and forwarding documentation to the appropriate agencies and the Company monitoring center. * May transport participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle. * May clean electronic home monitoring (EHM) equipment. * Performs other duties as assigned. Job Requirements Minimum Requirements * High school diploma required. * College coursework in Human Services or business discipline preferred. * Minimum of six months experience in Human Services field with direct participant services preferred. * Minimum of six (6) months experience working with minority populations preferred. * Must be twenty-one (21) years of age with at least five (5) years driving experience if required to transport participants. * Valid State driver's license and 5-year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants. * Ability to safely operate a motor vehicle if required to transport participants. * Good customer service skills. * Effective communication skills with internal and external contacts at all levels. * Good organizational skills and attention to detail. * Solid computer skills and proficiency with MS Word and Excel. * Basic database skills. * Basic math skills. * Bi-lingual (English/Spanish) skills may be required. * Ability to work with computers and the necessary software typically used by the department.

Keywords: GEO Group Inc., Boise , Assistant Case Manager, Executive , Boise, Idaho

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