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Manager System Operations

Company: St. Luke's Health System
Location: Boise
Posted on: January 16, 2022

Job Description:

OverviewSt. Luke's Health System in Boise, ID is seeking a Manager System Operations to join our Operations team. Unit/Position Summary:The Manager of System Operations works independently to support system level projects, programs, and operations. Accountable to execute on high-priority initiatives supporting the objectives of the organization through strategic, logistical, tactical, and operational project delivery. This role supports various departments and key functions in the health system, offering guidance and leadership to cross-functional teams.

  • Collaborates with executives, operational partners, clinicians, and physicians across the organization in the strategic planning, design, implementation, and monitoring of key system programs.
  • Demonstrates an ability to lead through influence in complex and sensitive situations to affect decisions and outcomes; as well as to create meaningful change across the organization.
  • Provides executive leaders and key stakeholders with consistent updates, leveraging communication tactics to convey relevant details; proactively closes the loop with internal and external business partners.
  • Leads teams through complex problem-solving to arrive at decisions, providing clear direction and guidance on priorities. Demonstrates innovative thought leadership, strategic and critical thinking.
  • Provides continuous education and support to direct reports. Assesses performance and works with employees to promote conflict resolution; coaches staff when standards are not met; responsible for hiring, termination and full employee life-cycle. Completes competencies and annual evaluations in a timely manner.
  • Escalates risks, decisions, and strategic recommendations through operational leadership escalation pathways as well as through cross-function governance, ensuring the system is successfully delivering on its goals.
  • Manages multiple complex, system level projects in a fast-paced environment with many partners (internal and external), stakeholders, and physicians. Develops multi-year plans which support the system's philosophy and strategic directives.
  • Partners with leaders and subject matter experts to elicit and document business requirements; establishes and maintains relationships with various departments to support people, process, technology, and data.
  • Performs other duties and responsibilities as assigned.
    • Education: Bachelor's degree or 4 years of experience in lieu of degree.
    • Experience: 6 years' relevant experience.
    • Licenses/Certifications: None required.
      Why St. Luke'sA strong, talented staff is at the heart of St. Luke's Health System. We are the state's largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We're proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.
      *St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

Keywords: St. Luke's Health System, Boise , Manager System Operations, Executive , Boise, Idaho

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