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Prod Senior Manager, Physical / Deployment (New Consumer Health Company)

Company: J&J Family of Companies
Location: Boise
Posted on: November 26, 2022

Job Description:

Prod Senior Manager, Physical / Deployment (New Consumer Health Company) - 2206078826WDescriptionJohnson & Johnson is currently recruiting a Prod Sr Manager Physical / Deployment to support the Consumer Health Business. The position can be located globally.Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products, and services to advance the health and well-being of people.With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical, and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.Johnson & Johnson announced plans to separate our Consumer Health business to create a new publicly traded company. The process of the planned separation is anticipated to be completed within 24 months, and it will be subject to legal requirements including consultation with works councils and other employee representative bodies, as required, and other customary conditions and approvals.It is anticipated that, following the conclusion of the transaction, this position may be conveyed with New Consumer Health. In that case, details of any planned changes would be provided to the successful candidate by New Consumer Health at an appropriate time and would be subject to any necessary consultation processes.Job Description:The Johnson & Johnson Consumer Health Organization, the worlds most comprehensive manufacturer of health care products, has been on an accelerated journey of digital transformation. By leveraging the power of digital technologies and data, we aim to improve the lives of our patients, consumers, & employees and uniquely serve unmet needs.Responsibilities:

  • Continuously analyze hardware configurations to ensure the best end user experience for all J&J end users.
  • Organizational Leadership to manage and develop the team supporting management and deployment of physical end user devices.
  • Maintain responsible services to the highest level of quality and the best price point.
  • Work with hardware partners to ensure proper inventory of PCs for Consumer globally
  • Lead the PC lifecycle management (PCLM), break fix and new hire processes
  • Manage the budget and purchase orders for PCLM globally
  • Delivery of in-scope services per current SOPs and approved OLAs/SLAs.
  • Ensure services are delivered in a quality manner and in compliance with all corporate and standard operating procedures and processes using Metrics, Compliance Checks and Reports.
  • Partner with key stakeholders to ensure testing and preparation for new and updated releases and been conducted.
  • Lead the deployment of Windows/Office/3rd Party application & security patches
  • Provide leadership for local, regional and/or global projects and activities undertaken by IT in support of its mission as opportunities arise. Achieve specific target goals on time and within specifications.QualificationsPosition Requirements:
    • BA/BS required
    • 8 years relevant technology experience
    • 2 organizational/people management
    • Prior experience leading teams of direct reports and/or MSP resources
    • Demonstrated experience managing enterprise IT services, technical products, or projects
    • Ability to multi-task with solid analytical and problem-solving skills
    • Ability to organize priorities and act with a sense of urgency when necessary.
    • Industry best practice knowledge of Windows OS, automation, and deployment.
    • Ability to troubleshoot advanced Windows problems in a complex desktop environment.
    • Proven understanding of automation scripting using Powershell in Windows.
    • Knowledge of Endpoint analytics tools and processes
    • Hardware troubleshooting capabilities to enable global deployments
    • Understanding of ITIL concepts, including IT change management
    • Experience with enterprise ITSM platforms, preferably ServiceNowPreferred Competencies:
      • Degree in STEM field preferredPrimary Location NA-US-New Jersey-SkillmanOther Locations Asia Pacific, Latin America, North America, Europe/Middle East/AfricaOrganization Johnson & Johnson (6067)Job Function Operations (IT)Req ID: 2206078826W

Keywords: J&J Family of Companies, Boise , Prod Senior Manager, Physical / Deployment (New Consumer Health Company), Executive , Boise, Idaho

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