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Management Analyst, Senior

Company: Idaho Department of Health and Welfare
Location: Boise
Posted on: August 14, 2019

Job Description:

The Idaho Department of Health and Welfare's Division--of Family and Community Services--has an exciting opportunity for a Management Analyst, Senior on the Business Process Development team at our Central Office location in Boise.--The incumbent will--supervise a team of Business Process Engineers and their related work products.--They will ensure information integrity by establishing standard data analysis and collection methodologies to report on program accuracy, timeliness, and productivity.--This position will also develop measurements, compilation, analysis, and reporting of data to create and recommend business solutions related to the modernization efforts for the division's Child Welfare Information System.--The incumbent must have experience gathering information and process mapping to improve processes within an organization.--The incumbent should also have--experience working with management and staff at various levels of an organization to successfully--gather and document business requirements.--This position uses various analytical and research techniques to compile meaningful analytics for internal and external parties. EXAMPLE OF DUTIES: Plan and direct development, implementation, and evaluation of major and complex research projectsCreate process through understanding the intent and vision of an initiative and collaborates with other business units and subject matter experts to determine overall business designManage all process documentation, including help text and job aides for automation systems and ensures documentation meets all content standardsSupervise Process Engineers and Business Analysts to ensure coordination of initiatives and release items and provides forums for escalation and resolution of issues--Work closely with automation and policy to ensure the supports are built around the process design to support staff in effective implementation--Review and finalize all drafts of process documentation for efficiencies and clarity and work with the Training and Development Manager to ensure understanding to create effective training and implementation strategiesWrite documentation to define reporting fieldsWork extensively with ExcelConsult with officials of state and federal agencies and private entities to coordinate development and design of research projectsReview and update data ensuring output is consistent with studiesAnalyze data and interpret trends and results of studies and develop conclusionsResearch and analyze program data for accuracyIdentify needs and make recommendations in business processes and/or information systemsDesign strategies for staff training that incorporates program evaluation findingsAnalyze training outcomes and evaluate effectiveness of trainingDesign and implement key performance indicators for various programsDo user acceptance testing to verify functionality of information systemsGain and maintain the confidence and cooperation of others through data and personal integrityComplete scenario analysis through various statistical and forecasting techniquesReason logically and creatively to solve complex problems To learn more about this position and to apply (by August 21, 2019), visit: To view all of our openings, visit: EEO/AA/Veteran

Keywords: Idaho Department of Health and Welfare, Boise , Management Analyst, Senior, Executive , Boise, Idaho

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