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VP of Operations

Company: Masterworks
Location: Boise
Posted on: August 17, 2019

Job Description:

The primary responsibility of the VP of Operations (VP Ops) is to lead the agency's Project Management and Resourcing disciplines, establishing workflow, processes and best practices across the agency that ensure accurate scoping + estimating, increased throughput and utilizations across departments and on-time delivery of quality work to agency clients. In addition, the VP Ops works closely with Sr. Leadership and the CFO to increase the Agency's gross margin by reducing write offs and optimizing utilizations, while maintaining quality of work. The VP Ops is the ultimate steward of Workamajig data, facilitating revenue recognition meetings and ensuring that transactions are properly categorized as revenue, WIP, write offs with reasons and/or value adds. Additional responsibilities of the VP Ops include the direct management of the Resourcing Manager and Program Director(s), as well as working with the Program Director(s) to manage their assigned project management associates, establishing training and development plans, managing growth opportunities, managing group/individual utilization(s) and realization(s), and executing annual compensation reviews and performance appraisals. REQUIREMENTS - 15+ years of Project Management experience - Bachelor's degree - Marketing agency experience - Mastery in developing program/campaign work breakdown structures, creating timelines and overseeing successful execution of programs/campaigns - Mastery in successfully managing programs/campaigns with multiple complex projects, components and deliverables - Mastery of program/campaign and project financial management and analysis - Mastery at ensuring program/campaign estimates + pricing is aligned with financial profitability goals - Mastery at managing RFP/pitch process - Experience with agency financial reporting needs and revenue recognition requirements - Experience in all factors related to departmental Utilization and Realization reporting - Experience successfully staffing, managing and growing a department - Experience forecasting and managing departmental overhead budgets - Experience facilitating and documenting unique agency workflows - Experience maintaining production calendar and load balancing available resources - Experience managing a departmental budget - Experience with Workamajig, Workbook, Advantage, NetSuite OpenAir, Clients + Profits or other integrated operations required RESPONSIBILITIES - Reviews populated pricing template for priority clients - Ensures consistency and quality of client architecture across the agency - Ensures consistency and quality of campaign architecture across the agency - Manages online and offline client/project folder structures - Maintains and refines agency AOR workflow - Maintains and refines program/campaign workflow - Maintains and refines project workflow - Manages Program Directors - Manages compensation evaluations for PM department - Manages individual and department utilization(s) and realization(s) - Maintains pricing template - Maintains project templates in approved technology, including architecture, timelines + estimates - Maintains professional internal and external relationships that meet company core values - Other duties, as assigned

Keywords: Masterworks, Boise , VP of Operations, Executive , Boise, Idaho

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