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PillPack - Pharmacy Technician (work from home) (Boise)

Company: PillPack
Location: Boise
Posted on: November 24, 2020

Job Description:

PillPack is launching a new pharmacy in Boise, ID. Join the team TODAY!
Guaranteed 40 work hours weekly. Steady Monday to Friday work schedule with the ability to work from home!
**Idaho Registered or Trainee Pharmacy Technician License is Required**
PillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system that enables people to take the right medications every day, this means they can spend less time dealing with error-prone pill boxes or manual solutions and more time doing the things they enjoy. We thrive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard to make a huge impact on the company together.
Why you'll love working at PillPack by Amazon Pharmacy!
*Opportunity to Work from Home: We offer both on-site and remote work opportunities. Choose the path that is right for you!*Earn More: Competitive wages beginning at $15.00 an hour with the ability to increase hourly pay every 6 months through our Employee Step Plan*Non Retail Environment: Enjoy a casual dress code and the non-retail environment that the pharmacy has to offer*Amazon employee discounts*Amazon Health Benefits: Medical, vision, and dental benefits available DAY 1 (inclusive of domestic partner and children as well)* Paid Time Off begins accruing immediately *401 (k) savings plan with match*Career Growth: Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless!
For more information on Amazon's benefits, please visit
This position has the capability to work from home. To work from home, you will be required to have access to a reliable broadband internet connection, either through DSL, cable, or fiber-to- home (FiOS or Fiber Optic) with a minimum internet speed requirement of 10 mbps download and 5 mbps upload contracted speed, ability to connect to the PillPack network via a hardwired internet connection, not via WIFI, a separate room or part of a room for your home work area that is private and free of distractions (i.e. barking dogs, television noise, music, children, etc.) and is able to devote full attention to the PillPack customer during work hours. Note that it is subject to change due to business need or in accordance with any regulatory requirements.
PillPack by Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them. Find out what PillPack and Amazon is doing to provide a safe environment for employees at this time on our COVID-19 FAQ page . Core Responsibilities:

  • Deliver quality customer service to patients, responding to inquiries, questions, or requests, and keeping them informed on the status of their prescription refills in upcoming shipments
  • Communicate with patients by telephone and take refill requests from patients.
  • Transfer calls from providers to the pharmacist when necessary
  • Send fax refill and transfer requests to prescribers and pharmacies
  • Ensure compliance with all company procedures, federal/state laws, rules and regulations
  • Verify that prescription information is complete and accurate
  • Collaborate with other members of the pharmacy team to maintain customer satisfaction
  • Increasing knowledge and understanding of commonly prescribed medications and their uses.
  • Determining a prescription validity based on necessary requirements. Basic Qualifications:
    • High school or equivalent diploma
    • Idaho State Board of Pharmacy License in good standing (This includes Pharmacy Technician, Trainee, and Assistant Licenses)
    • 6+ months of customer service experience
    • 6+ months of experience working with computer and web based tools
    • Experience navigating and troubleshooting the internet
    • Experience multi-tasking with phone and computer skills
    • Experience recognizing and identifying patient medications Preferred Qualifications:
      • National Pharmacy Technician Certification (PTCB or NHA)
      • 1+ year of phone or email customer service experience
      • Excellent communication skills (spoken and written)
      • Demonstrated ability to work as an effective team member
      • Strong organization skills and attention to detail
      • Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality Salary:
        • $15.00/hr
        • $16.50/hourly as a Certified Pharmacy Technician Schedule:
          • Monday to Friday 7:30 am - 3:30 pm MST
          • Monday to Friday 8:30 am - 4:30 pm MST
          • Monday to Friday 9:30 am - 6:00 pm MST
            **Availability is subject to change and based on business needs Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit . PillPack by Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them. Find out what PillPack and Amazon is doing to provide a safe environment for employees at this time on our COVID-19 FA1Q page .

Keywords: PillPack, Boise , PillPack - Pharmacy Technician (work from home) (Boise), Healthcare , Boise, Idaho

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