Customer Service Representative (US) - Must be in Idaho
Company: Teleperformance
Location: Boise
Posted on: April 10, 2021
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Job Description:
Overview: DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
Teleperformance is a global leader in providing exceptional
omnichannel customer experiences since 1978. Our impacts are
far-reaching, spanning over 62 countries and interacting with over
38% of the world's population. This kind of growth wouldn't have
been possible without the dedication of our people who continue to
provide outstanding customer service in every opportunity. Here,
your success is our success. Your Impact Our customer service
representatives are a very important part of our family. You will
be the eyes and ears for our team, fielding customer inquiries and
finding innovative ways to respond. Working in a collaborative and
engaging environment, you will have the chance to interact with
people from all walks of life and no two days will be the same. As
you continue to grow and challenge yourself, you will discover your
potential can take you anywhere you want to go. Responsibilities:
Your Responsibilities * Handle and carefully respond to all
customer inquiries* Provide excellent customer service through
active listening* Work with confidential customer information and
treat it sensitively* Aim to resolve issues on the first call by
being proactive* Appropriately communicate with customers
Qualifications: What We're Looking for * 6 months customer service
experience minimum* Over 18 years of age* Ability to type 25 wpm*
High School Graduate or GED* Comfort with desktop computer system*
Proven oral & written communication skills What We Prefer * 6
months Call Center experience* Logical problem-solving skills*
Availability to work various shifts* Ability to use Windows
operating systems* Organization and work prioritization skills
Being One of Our People It is our mission to always provide an
environment for our employees that promotes happiness from the
inside out. When you work with us, you are valued and inspired to
learn, to teach, and to grow. We want you to come to work motivated
to and proud to be on our team. That's why we continually invest in
creating outstanding work experiences and endless development
opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
Keywords: Teleperformance, Boise , Customer Service Representative (US) - Must be in Idaho, Hospitality & Tourism , Boise, Idaho
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