Boise Work at Home Customer Service
Company: Qurate Retail Group Inc.
Posted on: January 13, 2022
QVC Customer Service Specialists answer inbound customer calls in a
fast-paced environment. Working at home, our Specialists
problem-solve to efficiently and effectively assist our
- Starting rate is $15.00/hour.
- Automatic increases in pay every 6 months for 2 years resulting
in $17.00/hour (after 24 months).
- Benefits: full time, Customer Service Specialists are benefit
eligible beginning on day one of employment. Our benefit options
include medical, dental, and vision coverage, paid time off, a 401K
savings program, an enhanced parental leave program, generous team
member discount across our entire family of brands, and more!
Life with QVC as a Customer Service Specialist
Busy day handling a high volume of customer inquires
Assist customers with questions while personalizing the experience
for each caller
Calls may include confirming refunds, taking payments, placing
orders, analyzing account data, etc.
Opportunity for advancement and upward mobility across the entire
Qurate Retail Group family of brands
The Right Candidate
- Problem solves and de-escalates unique situations while
sustaining a high-paced call volume
- Learns and works in a virtual environment with a set schedule
and structured day
- Effectively communicates with a variety of customer styles,
peers, and leaders
- Multitasks with ease and navigates multiple systems and screens
while assisting customers
- Can sit for long periods of time
- Adheres to QVC computer system requirements
- Troubleshoots own technical problems (in partnership with IT
- Available to work weekends, holidays and additional hours as
- Resides in Florida, North Carolina, South Carolina, Texas,
Virginia, or Boise Id area
Our Work at Home Team Members need to maintain the necessary system
requirements to ensure a great experience for our customers. While
a full specification list will be provided after your interview,
here are a few key items:
Self-provided computer or laptop, running a Microsoft Operating
System, operating on Windows 10 and not older than 3 years
Headset compatible with QVC specifications (QVC reimburses $75 for
High-speed internet connection. Satellite, broadband, wireless or
dial-up services are not an option
Mac/Apple products, Chromebooks, Surfaces, and notebooks are not
Your QVC career begins with a paid (5) week training period where
full attendance and participation is required through the duration
of the training. Training schedule and working schedule post
training will differ.
The Application Process
Our application process is candidate-led. Each notification for
next steps will be sent to the email address the candidate
Complete skills assessment on mobile device or computer
- Complete interview
Keywords: Qurate Retail Group Inc., Boise , Boise Work at Home Customer Service, Hospitality & Tourism , Boise, Idaho
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