Restaurant General Manager
Company: Taco Bell - MTB Management
Location: Butte
Posted on: June 24, 2022
Job Description:
Job DescriptionJOB SCOPE:
- Provide overall leadership; recognize and motivate members of
the team; coach and train the team for operational excellence
- Manage a restaurant within the policies and guidelines of the
company to ensure customer satisfaction and profit
maximization
- Total operational and financial responsibility for an
individual unit
- Expected to spend the vast majority of the time supervising,
training and leading employees
- Overall responsibility for managing a $500k - $2.0m restaurant
with average of 500-800 daily transactions
- Accountable for new manager on-boarding, orientation, training
and supporting new manager transitions
- Fulfill the Market / Area training expert role which includes
the 30/60/90 day targeted new manager training plan
POSITIONS SUPERVISED:
- Assistant Manager(s), Shift Manager(s), Restaurant Team
Member(s) and Management Trainees
- JOB QUALIFICATIONS:
- High School Diploma or GED preferred
- 1-4 years' experience in either a food service or retail
environment including Profit & Loss responsibility
- Basic business math and accounting skills
- Strong interpersonal and conflict resolution skills
- Exceptional team building ability -The ability to create and
maintain a positive, fun and productive culture
- Good oral/written communication skills
- Strong analytical/decision-making skills
- Strong personal computer literacy
CORE RESPONSIBILITIES:
Priority #1: Build Your Team
- Activity recruiting, interviewing, and hiring team members;
conducts performance appraisals, takes disciplinary action,
motivates and trains
- Conducts Manager meetings, one-on-ones with team, provides
recognition
- Ensures Taco Bell Core Standards, Occupational Safety & Health
Act, local health and safety codes, and company safety and security
policy are metPriority #2: Drive Customer Satisfaction
- Personally demonstrates positive interaction with customer.
Ensures that customer issues are resolved immediately.
- Scheduling the 3 Rights (Right Number, Right People, Right
Place)
- Coach management team on proper customer satisfaction (Voc
Program)Priority #3: Maintaining Process and Discipline Around the
P&L
- Assists Profit & Loss management by following cash
control/security procedures, maintaining inventory, managing labor,
reviewing financial reports, and taking appropriate actions
Keywords: Taco Bell - MTB Management, Boise , Restaurant General Manager, Hospitality & Tourism , Butte, Idaho
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