Banquet Captain (Full-Time)
Company: Boise Centre
Location: Boise
Posted on: June 25, 2022
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Job Description:
Description:
The Banquet Captain supervises all Banquet Servers in the execution
of events that require food and beverage service. In this position,
one must exercise independent judgment and make multiple decisions
quickly. The Banquet Captain collaborates with all departments and
serves as a liaison between the Client, Event Managers, Kitchen,
and Operations to ensure the overall guest experience.OUR
PURPOSE:As Idaho's premier event venue, our mission is to WOW our
guests with unforgettable experiences. Our team of passionate,
creative professionals are devoted to excellence in food, service,
amenities, and venue management.WHAT IS BOISE CENTRE?Boise Centre
opened in 1990 and is Idaho's largest convention, meeting, and
tradeshow facility. Located in vibrant downtown Boise adjacent to
the Grove Plaza. Featuring, 86,000 square feet of flexible meeting
and event space. The convention center hosts more than 220 diverse
events each year, bringing over 125,000 guests through our
doors.WHY WORK AT BOISE CENTRE?Full-time schedule with
benefitsExposure to community partners and large conventions while
working events, this is a great chance to network!Opportunities to
grow within Boise CentreAbility to cross train with other
departments at Boise CentreComplimentary meals provided to the
employee while working events (with meal service)Phenomenal team
atmosphere and professional culture, WOWgisitics!BENEFITS:Group
Medical, Dental, Vision and Life Insurance Benefits401(a)
Retirement Savings Plan457 Deferred Compensation PlanFlexible
Spending AccountParking (based on availability)Work life balance -
Paid Time Off (PTO)Paid HolidaysWAGE:Starting at $18.50-$21 per
hour, depending on experienceWHAT DO BANQUET CAPTAINS DO?Assists
with overall food and banquet service operations during an event
including, but not limited to, proper table set-up, food and
beverage service, and clean-upAnalyzes Banquet Event Orders to plan
and assign duties ensuring all preparations are accomplished in a
timely mannerConducts Team meetings before and after each event
serviceInteract with clients and guests while delivering
outstanding customer serviceEnsures all servers are following
standard operating proceduresVerify that any changes on the Event
Order are current and implementedEnsures personal appearance
standards are being followedConducts a final walk through of the
building before end of shiftPractices food safety and sanitation in
accordance with Boise Centre standards, Local, State, and Federal
laws
Requirements:
REQUIRED EDUCATION/EXPERIENCE/SKILLS:One year of leadership
experience, or related experience requiredThree years of customer
service or related experience, preferredMust be willing to become
TIPS Certified by City of BoiseLeadership abilities to coach and
train banquet staff, be proactive, and approachableAbility to
collaborate, listen and respond to others and client needsBasic
knowledge of service standards, guest relations, and food service
etiquetteAbility to perform multiple functions in a fast-paced
environmentAbility to handle time sensitive delivery of services
and emergenciesAssesses multiple demands and priorities and
identifies necessary resources to handle critical work
demandsPHYSICAL REQUIREMENTS:Ability to lift and balance trays with
plates of food at shoulder level and perform moderate physical
activity and somewhat strenuous daily activitiesFrequently will:
stand and walk for long periods of time; bend, stoop, kneel, and
twist; reach and use of ladders, stools, and stairs; lift, push and
pull up to 50 poundsMay be exposed to moderate noise levelsMust be
willing to work outside of normal business hours, long hours,
weekends, evenings, and holidaysPI179838066
Keywords: Boise Centre, Boise , Banquet Captain (Full-Time), Hospitality & Tourism , Boise, Idaho
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