Food & Beverage Server (Banquet Server)

Company: Boise Centre
Location: Boise
Posted on: August 7, 2022

Job Description:

Description:
The Food & Beverage Server (Banquet Server) sets up, serves, cleans, and tears down all food and beverage events. Primarily responsible for serving food and beverages to guests, the Banquet Server upholds service standards and addresses guest needs and work collaboratively with all departments.

OUR PURPOSE:
As Idaho's premier event venue, our mission is to WOW our guests with unforgettable experiences. Our team of passionate, creative professionals are devoted to excellence in food, service, amenities, and venue management.

WHAT IS BOISE CENTRE?
Boise Centre opened in 1990 and is Idaho's largest convention, meeting, and tradeshow facility. Located in vibrant downtown Boise adjacent to the Grove Plaza. Featuring, 86,000 square feet of flexible meeting and event space. The convention center hosts more than 220 diverse events each year, bringing over 125,000 guests through our doors.

WHY WORK AT BOISE CENTRE?
- Flexible part-time schedule
- Exposure to community partners and large conventions while working events, this is a great chance to network!
- Opportunities to grow within Boise Centre
- Ability to cross train with other departments at Boise Centre
- Employee assistance program
- Complimentary meals provided to the employee while working events (with meal service)
- Phenomenal team atmosphere and professional culture, WOWgisitics!

WAGE:
Starting at $16 per hour depending on experience

WHAT DO BANQUET SERVERS DO?
- Serves guests at banquets, meetings, trainings, events, conventions and conferences
- Engages guests, answers questions, and handles complaints in a professional manner
- Sets and arranges place settings and buffet lines for service
- Serves food and beverage in the appropriate order and according to event expectations
- Clears and quickly removes each meal course as guests finish
- Replenish beverages when necessary, and checks with guests to ensure their needs are met
- Cleans and breaks down banquet and buffet service equipment including all glassware and china
- Cleans, resets, and replenishes banquet room to ensure readiness of the room for other functions and food service
- Verifies guest identification to confirm legal drinking age
- Practices food safety and sanitation in accordance with Boise Centre standards and local, state and federal laws

Requirements:
REQUIRED EDUCATION/EXPERIENCE/SKILLS:
- Customer service experience, preferred
- Must be willing to become TIPS Certified by City of Boise
- Basic knowledge of service standards, guest relations, and food service etiquette
- Provides timely and thorough customer service to internal and external customers
- Ability to work in a high-stress, high-volume work environment
- Ability to handle time sensitive delivery of services and emergencies
- Interacts professionally and effectively with others
- Regular and reliable work attendance at scheduled time on-site

PHYSICAL REQUIREMENTS:
- Ability to lift and balance trays with plates of food at shoulder level and perform moderate physical activity and somewhat strenuous daily activities
- Frequently will: stand and walk for long periods of time; bend, stoop, kneel, and twist; reach and use of ladders, stools, and stairs; lift, push and pull up to 50 pounds
- May be exposed to moderate noise levels

Must be willing to work outside of normal business hours, long hours, weekends, evenings, and holidays

PI187036474

Keywords: Boise Centre, Boise , Food & Beverage Server (Banquet Server), Hospitality & Tourism , Boise, Idaho