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Service Delivery Team Leader

Company: VirtualVocations
Location: Boise
Posted on: September 15, 2023

Job Description:

A company is looking for a Team Leader.
Key Responsibilities:

Act as the People Leader for all Travel Consultants in the team
Provide coaching and performance feedback to team members
Analyze and act on customer satisfaction performance, identifying actions and communicating results

Required Qualifications:

Experience managing a team of Travel Consultants
Passion for coaching and excellent questioning and listening skills
Ability to meet financial metrics and service targets
Experience in a high volume, rapidly changing, and demanding service environment
Technical savvy, with knowledge of Sabre or other GDS systems being a plus

Keywords: VirtualVocations, Boise , Service Delivery Team Leader, Hospitality & Tourism , Boise, Idaho

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