BoiseRecruiter Since 2001
the smart solution for Boise jobs

Call Center Customer Service (Garden City,ID)

Company: Teleperformance
Location: Garden City
Posted on: August 15, 2019

Job Description:

DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
About the Company
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations.
Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.
Your Impact
Our call center representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities

  • Handle and carefully respond to all customer inquiries by building excellent rapport and confidence, identifying their needs, and taking strategic action in a timely manner
  • Provide excellent customer service through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
  • Ability to troubleshoot basic issues related to office technology
  • Comfortable providing live demos with customers over video
  • Create, build and nurture relationships with customers by providing a unique Setup experience
  • Able to communicate technical aspects of our products in non-technical terms
  • Deliver an incredible Personal Setup session online including; positioning, demonstrating and sharing features of products Requirements
    • Over 18 years of age
    • Ability to type 35 wpm
    • High School Graduate or GED
    • Basic computer aptitude in Windows and/or Mac Soft Skills
      • Positive and outgoing attitude
      • Excellent communication (oral and written skills) with interpersonal and presentation skills
      • Creative problem solver
      • Active listening
      • Comfortable working with ambiguity
      • Team player We Highly Prefer
        • 6 months call center and/or tech support experience
        • Availability to work various shifts
        • Logical problem-solving skills, ability to multi-task, and ability to utilize the client approach to troubleshooting
        • Organization and work prioritization skills
        • Availability to work various shifts
        • Familiarity with iOS and/or MacOS, or compatable technology, is preferred Being One of Our People
          It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

          Teleperformance is an Equal Opportunity Employer

          Associated topics: associate, call center, call center associate, customer service specialist, internship, platform support, product support, representative, service specialist, tsr

Keywords: Teleperformance, Boise , Call Center Customer Service (Garden City,ID), Hospitality & Tourism , Garden City, Idaho

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


89B Ammunition Specialist
Description: Firearms and other projectile weapons are only as good as the ammunition that goes in them. That makes the storage and distribution of ammunition - all ammunition - an undertaking of paramount importance. (more...)
Company: Army National Guard
Location: Boise
Posted on: 08/18/2019

Delivery Driver (part or full time) with DoorDash - Make up to $18/hou
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and other items from local merchants to
Company: Doordash
Location: Boise
Posted on: 08/18/2019

Postmates Delivery Driver (Part Time / Full Time)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We
Company: Postmates
Location: Nampa
Posted on: 08/18/2019


Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment,
Description: Description: ALL ABOUT TARGET As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say I love Target When you work at Target, you re helping every (more...)
Company: Target Stores
Location: Boise
Posted on: 08/18/2019

Second Cook Food Service Full-Time Days
Description: At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these (more...)
Company: Trinity Health Of New England
Location: Boise
Posted on: 08/18/2019

Retail Price and Signage Coordinator
Description: DescriptionWe are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Boise
Posted on: 08/18/2019

Customer Service Specialist
Description: Customer Service Specialist Job Category Customer Service Location Number -Meridian-Store Job Description What does a Best Buy Customer Service Specialist do The Best Buy Customer Service Specialist (more...)
Company: Best Buy Co
Location: Meridian
Posted on: 08/18/2019

Food Service Crew Member/Cashier
Description: Description 10.25- 10.50 Plus monthly bonus potential You are directly responsible for preparing food products, stocking food display items, and filling and maintaining all self-serve offerings including, (more...)
Company: Maverik
Location: Boise
Posted on: 08/18/2019

25S Satellite Communication Systems Operator-Maintainer
Description: Communication is a vital part of the military's ability to run successful missions. It's the role of the Satellite Communication Systems Operator-Maintainers to ensure the lines of communication are always (more...)
Company: Army National Guard
Location: Boise
Posted on: 08/18/2019

Line/Prep Cook
Description: CAREER OPPORTUNITY: Line/Prep COOK Description: The Terraces of Boise offers competitive pay and phenomenal benefits. Eligible positions start earning 15 paid days off, plus six paid holidays, generous (more...)
Company: The Terraces of Boise
Location: Boise
Posted on: 08/18/2019

Log In or Create An Account

Get the latest Idaho jobs by following @recnetID on Twitter!

Boise RSS job feeds