Service Desk Jr.
Company: Apex Systems
Location: Garden City
Posted on: March 27, 2020
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Job Description:
Desktop Support Specialist If interested in this opportunity,
please send a copy of your updated resume to Ty at
tflowersapexsystems.com Job Summary 1. Provides remote support and
request fulfillment for computers, printers, mobile devices, and
peripherals support. 2. Experience with Microsoft Windows OS,
versions 10, 8 and 7. Experience with HP Service Manager, Remedy,
or similar ServiceHelp Desk ticket management software. Experience
with Remote Desktop. 3. Experience with HardwareSoftware
troubleshooting. 4. Experienced in basic network troubleshooting
(TCP IP). 5. Excellent customer service customer interaction
skills. Exceptional communication and documentation skills for
trouble-shooting and trouble ticket handling. 6. Experienced with
IT peripheralAccessory and mobile device support (i.e., printer,
scanner, MFDs and mobile device). 7. Experience with IT information
assurance and cyber-security. 8. Experience with Active Directory
to include account creationmanagement and File Share permissions
management. Qualifications 1. High school education or equivalent
(GED). 2. Requires (1-4) years of related experience in information
systems, or equivalent combination of experience and college level
education. 3 . Must be able to obtain or maintain an Active Secret
Clearance. 4. Valid CompTIA certification (preferred prior to
employment) Can start without one for the time being. EEO Employer
Apex Systems is an equal opportunity employer. We do not
discriminate or allow discrimination on the basis of race, color,
religion, creed, sex (including pregnancy, childbirth,
breastfeeding, or related medical conditions), age, sexual
orientation, gender identity, national origin, ancestry,
citizenship, genetic information, registered domestic partner
status, marital status, disability, status as a crime victim,
protected veteran status, political affiliation, union membership,
or any other characteristic protected by law. Apex will consider
qualified applicants with criminal histories in a manner consistent
with the requirements of applicable law. If you have visited our
website in search of information on employment opportunities or to
apply for a position, and you require an accommodation in using our
website for a search or application, please contact our Employee
Services Department at employeeservicesapexsystemsinc.com or
844-463-6178.
Keywords: Apex Systems, Boise , Service Desk Jr., IT / Software / Systems , Garden City, Idaho
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