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Remote Technical Support

Company: VirtualVocations
Location: Boise
Posted on: November 23, 2021

Job Description:

A developer of time tracking and productivity monitoring software has an open position for a Remote Technical Support. Must be able to: Maintain high-quality customer service and professionalism at all times Communicate with developers to resolve technical issues, as well as working with our QA team Perform callbacks regarding product inquiries and technical issues Qualifications Include: 3+ years of experience in a customer support role, ideally at a software or technology company Fluency in English, both written and verbal Solid knowledge of Microsoft Windows 8/10 and troubleshooting common issues Working knowledge of basic networking and troubleshooting Exceptional communication skills Ability to work in a fast-paced environment and be able to multitask

Keywords: VirtualVocations, Boise , Remote Technical Support, IT / Software / Systems , Boise, Idaho

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