Technical Records Specialist 3

Company: Idaho Division of Human Resources
Location: Boise
Posted on: January 13, 2022

Job Description:

Technical Records Specialist 3 Print (http://agency.governmentjobs.com/idaho/job\_bulletin.cfm?jobID=3368687=0) Apply Technical Records Specialist 3 Salary $38,376.00 - $52,561.60 Annually Location Boise, IDJob TypeFull TimeDepartmentIdaho State Tax CommissionJob Number22-0Closing 1/16/2022 11:59 PM Mountain + Description + Benefits + Questions DescriptionBe part of the team that processes over 900,000 tax returns for Idahoans! If you have experience leading teams, enjoy working with numbers, and want to make a difference then apply today for our Technical Records Specialist 3 position. The selected candidate will enjoy work / life balance and affordable benefits while working alongside an amazing group of people. Don't wait---Apply today!This position performs as a subject matter expert and working supervisor who will provide expertise and direction regarding applicability and legal requirements in processing income tax returns.Why Join Us?+ OUR VISION: Great people. Helping you. Serving Idaho.+ OUR MISSION: Voluntary tax compliance through innovative customer service, courteous professional conduct, effective education, and fair administration.+ OUR VALUES: Fairness, Accountability, Integrity, RespectApply today!Analyzes and assesses specialized and complex technical records issues in a lead role; determines relevant components for decision making and problem solving from a variety of sources; reviews legal documents; issues decision letters; performs related work.Example of Duties+ Resolve problems associated with staff assignments+ Review work to ensure compliance with laws, regulations and policies+ Provide work direction and answer questions requiring subject matter expertise+ Track, test and analyze problems with processes forms, system configurations and develop solutions for management consideration+ Review documents to determine appropriate actions, ensure accuracy of computations and compliance with policies and procedures+ Review, develop and update unit processes and procedures + Research, analyze, and resolve complex problems in processing documents+ Correct or reject incomplete or erroneously submitted documents+ Contact taxpayers or their representatives to explain changes, actions, and errors, or resolve problems and gain compliance+ Conduct fact-finding interviews to obtain or verify information+ Approve changes and make modifications, adjustments or recalculations+ Interpret, apply, and provide information on laws, rules, requirements, and procedures+ Review and analyze legal documents for discrepancies+ Compose letters to address and resolve issues+ Conduct one-on-one conversations with taxpayers and/or representatives to resolve complex discrepancies+ Train and provide guidance to staff+ Collaborate with others including attorneys or tax professionals+ Advise taxpayers of appeal or protest rightsMinimum QualificationsSome knowledge of supervisory practices.Experience: records management; interpreting, applying or explaining state or federal laws, rules, and policies; researching and reviewing legal documents for compliance with laws and to identify and resolve complex issues (e.g. court orders, contracts, ownership, deeds, trusts, tax returns); creating correspondence and documents using word processing software. All candidates being considered for employment with the Tax Commission must successfully complete a comprehensive background check, including fingerprinting, before a final job offer will be given. Individuals must be a current tax filer and be in full compliance with their tax obligations to be an employee of the Idaho State Tax Commission. Supplemental InformationThere is an exam to determine your eligibility. Enter your responses to the questions in the space provided in the examination. You must have the minimum level of experience or education described for each question addressing a minimum requirement to qualify for this position. Scoring will be based on the information you provide. It is important that the information you provide clearly supports your responses. Your resume will be used to validate your responses.The Idaho State Tax Commission is an Equal Opportunity EmployerHiring is done without regard to race, color, religion, national origin, sex, age or disability. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources at (208) 334-2263. Preference may be given to veterans who qualify under state and federal laws and regulations.https://dhr.idaho.gov/StateEmployees/Benefits.html*Benefits may not be applicable for temporary or seasonal positions. 01 I have at least 1 year of office experience using word processing software to format a variety of business documents; OR, I have recent word processing training coupled with at least 6 months' experience performing word processing in a business office setting. + Yes+ No 02 I have gained some knowledge of supervisory practices through completion of a class or seminar (of more than 1 day) specifically covering supervisory practices or the elements of supervision; OR completion of a college-level personnel related course covering supervisory practices; OR lead work experience that involved work assignment, direction, and monitoring of staff (such experience on a fill-in basis is non-qualifying unless for a period equivalent to a minimum of three months or more - they do not have to be consecutive months). + Yes+ No 03 Please describe how you have gained some knowledge of supervisory practices. This is typically gained by the completion of a class or seminar (of more than 1 day) specifically covering supervisory practices or the elements of supervision; OR completion of a college-level personnel related course covering supervisory practices; OR lead work experience that involved work assignment, direction, and monitoring of staff (such experience on a fill-in basis is non-qualifying unless for a period equivalent to a minimum of three months or more - they do not have to be consecutive months). 04 Please describe your experience with records management. This is typically gained by 18 months of full-time work experience researching and managing records systems, identifying problems, and correcting errors. 05 Please describe your experience supervising staff. Minimal experience required: completing a Supervisory class or seminar (more than 8 hours) or college level course specifically on supervisory practices, OR lead work experience that required direction and monitoring (if experience is on a fill-in basis it must be for three months or more). 06 Please describe your experience interpreting, applying or explaining state or federal laws, rules, and policies. Typically gained by at least one year of work experience which frequently required interpreting, applying, and explaining a variety of complex state or federal laws, rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others. Decisions are complex and can affect the social or economic well-being of others or will result in a service or action being denied. 07 Please describe your experience researching and reviewing legal documents for compliance with laws and to identify and resolve complex issues (e.g. court orders, contracts, ownership, deeds, trusts, tax returns). This is typically gained by at least twelve (12) months of full-time work experience where duties required the review of documents for compliance with laws, regulations and/or policies and procedures and explaining to others how laws, regulations and/or policies and procedures apply to specific situations. 08 Add your customized resume to the space provided. Emphasize experience, education and training directly related to the minimum qualifications. Required Question AgencyState of IdahoAddress 304 North 8th Street Boise, Idaho, 83720 Website https://www.governmentjobs.com/careers/idaho Apply Please verify your email address Verify Email

Keywords: Idaho Division of Human Resources, Boise , Technical Records Specialist 3, IT / Software / Systems , Boise, Idaho