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Head of Analytics and Business Intelligence (Small Business
Customer Success) Intuit is a mission-driven, global financial
platform company that gives everyone the opportunity to prosper.
With products like TurboTax, QuickBooks and Mint, we’re using
technology to build solutions to challenging financial problems for
millions of people around the world.
Overview Our Expert Delivery & Business Intelligence team within
Small Business Customer Success is focused on efficiently
delivering awesome experiences that expand value for our
We are looking for a Head of Analytics & Business Intelligence
who is excited to lead a new team focused on drive
understanding and actionable insights into our customer’s
experience, and the experts that serve them.
What you'll bring Bachelor’s Degree in Quantitative field or
commensurate experience (Statistics, Applied Math, Econometrics,
Operations Research). Master’s degree preferred.
10+ years’ experience leading teams in data and statistical
analysis , with a deep understanding of explanatory power of data
and hypothesis-driven analyses.
Have demonstrated experience coaching and leading teams in data
mining algorithms and statistical modeling techniques such as
clustering, classification, regression, decision trees, neural
nets, support vector machines, genetic algorithms, anomaly
detection, recommender systems, sequential pattern discovery, and
Experience with tools to analyze, manipulate and visualize
datasets (e.g. SQL, Excel/Sheets, Python, Splunk, Tableau,
Seasoned leader at data visualization and story-telling , that
creates actionable insights and business impact.
Experience managing using KPI metrics & reporting systems
How you will lead Investigator : Lead your team to translate
business questions into verifiable hypotheses, create experiments
and/or analysis to test them, and generate recommendations based on
Dot-Connector : Your business and operational acumen help you
recognize patterns, connections and relationships across variables.
You make the connections across data sets to help others understand
the broader system.
Artist & Communicator : your visualization, simplicity and
clarity of analysis brings data to life and inspires action and
understanding. You have experience successfully communicating with
senior or C-level executives.
Craftsman : You build models and reports that allow others to
interact, utilize and better understand the underlying data,
relationships and insights.
Hear from our employees Senior Data Scientist - Machine Learning
Futures Group Conrad leverages tools like natural language
processing and machine learning to help tax analysts and small
business owners use TurboTax and QuickBooks more efficiently. For
Conrad, Intuit is a great place to learn, grow, and take full
ownership of your career path.
Be part of a world-class culture Our culture We know that
innovation thrives in an inclusive environment. We want employees
with a wide range of life experiences to bring new ideas and
perspectives to the table.
Our values are central to our culture. They’ve been our guiding
star since our founding and have allowed us to thrive as we work on
behalf of our 50 million customers.
People who give their best deserve the best in return. We offer
rewards that include everything you’d expect, and even more that
you wouldn’t. Enjoy the best in class perks and benefits at
Our culture and entrepreneurial spirit have earned us a spot on
“Best Companies to Work For” lists year after year. Join us in our
mission to power prosperity around the world.
EOE AA M/F/Vet/Disability. Intuit will consider for employment
qualified applicants with criminal histories in a manner consistent
with requirements of local law.
Intuit is proud to be an equal opportunity and affirmative
action employer. We make employment decisions without regards to
race, color, religion, sex, sexual orientation, gender identity,
national origin, age, veteran status, disability status, pregnancy,
or any other basis protected by federal, state or local law. We
also consider qualified applicants regardless of criminal
histories, consistent with legal requirements. If you need
assistance and/or a reasonable accommodation due to a disability
during the application or recruiting process, please talk with your
recruiter or send a request to TalentAcquisition@intuit.com. For
more information, please read our EEO policy .