Head of Analytics and Business Intelligence (Small Business Customer Success)

Company: Gelsi Ltd
Location: Boise
Posted on: September 12, 2020

Job Description:

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Head of Analytics and Business Intelligence (Small Business Customer Success) Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview Our Expert Delivery & Business Intelligence team within Small Business Customer Success is focused on efficiently delivering awesome experiences that expand value for our customers.

We are looking for a Head of Analytics & Business Intelligence  who is excited to lead a new team focused on drive understanding and actionable insights into our customer’s experience, and the experts that serve them.

What you'll bring Bachelor’s Degree in Quantitative field or commensurate experience (Statistics, Applied Math, Econometrics, Operations Research). Master’s degree preferred.

10+ years’ experience leading teams in data and statistical analysis , with a deep understanding of explanatory power of data and hypothesis-driven analyses.

Have demonstrated experience coaching and leading teams in data mining algorithms and statistical modeling techniques such as clustering, classification, regression, decision trees, neural nets, support vector machines, genetic algorithms, anomaly detection, recommender systems, sequential pattern discovery, and text mining.

Experience with tools to analyze, manipulate and visualize datasets (e.g. SQL, Excel/Sheets, Python, Splunk, Tableau, QlikView, Vertica).

Seasoned leader at data visualization and story-telling , that creates actionable insights and business impact.

Experience managing using KPI metrics & reporting systems

How you will lead Investigator : Lead your team to translate business questions into verifiable hypotheses, create experiments and/or analysis to test them, and generate recommendations based on the findings.

Dot-Connector : Your business and operational acumen help you recognize patterns, connections and relationships across variables. You make the connections across data sets to help others understand the broader system.

Artist & Communicator : your visualization, simplicity and clarity of analysis brings data to life and inspires action and understanding. You have experience successfully communicating with senior or C-level executives.

Craftsman : You build models and reports that allow others to interact, utilize and better understand the underlying data, relationships and insights.

Hear from our employees Senior Data Scientist - Machine Learning Futures Group Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Be part of a world-class culture Our culture We know that innovation thrives in an inclusive environment. We want employees with a wide range of life experiences to bring new ideas and perspectives to the table.

Our values are central to our culture. They’ve been our guiding star since our founding and have allowed us to thrive as we work on behalf of our 50 million customers.

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. Join us in our mission to power prosperity around the world.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

Intuit is proud to be an equal opportunity and affirmative action employer. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please talk with your recruiter or send a request to TalentAcquisition@intuit.com. For more information, please read our EEO policy .

Keywords: Gelsi Ltd, Boise , Head of Analytics and Business Intelligence (Small Business Customer Success), Other , Boise, Idaho