Head of Social Media and Community

Company: Bodybuilding.com
Location: Boise
Posted on: September 13, 2020

Job Description:

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Head of Social Media and Community Job Description Description Our Mission:

We aspire to make fitness simple , accessible and convenient to empower all people to change their lives

Values:

Respect & Integrity …You are honest and ethical, and demand the same from others

Accountability …You demand accountability from yourself and others; you seek constructive feedback and openly provide feedback to others

Results Focused …You consistently look to add value

Continuous Improvement …You learn from successes and failures, and impalement improvement based on those learnings

What You’ll Love About Us:

Who We Are: https://youtu.be/smZrTVZ2bj0

Health Benefits: Bodybuilding.com provides comprehensive medical, dental, wellness, and vision plans for you and your family

Financial and Savings Programs: Whether it’s flexible spending or competitive retirement plans, we work with you to capitalize on total compensation now and into the future

Work-Life balance and more: To ensure work-life balance, we offer paid and volunteer time off, access to discounts and an amazing onsite fitness center

Global Diversity, Inclusion, and Belonging: We fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds of all to cultivate a higher performing organization

Check out Careers YouTube Page: https://www.youtube.com/channel/UC5aqJSIWQHtO65LVUz3OzYA

Stay up to date with the most current info at Bodybuilding.com HQ; follow us on LinkedIn: https://www.linkedin.com/company/bodybuilding-com/

Job Summary:

We are writing the next chapter of Bodbuilding.com, we are looking for a talented Marketing leader to help run our Social Media and continue to establish our unique community. This position is responsible for using social media channels to express the BBCOM brand promise effectively, and directly engage with consumers to promote and inspire confidence in our products.

You’ll increase brand awareness by building and engaging our social media community and by leveraging channel-specific content, sweepstakes, out-of-the-box thinking, social media best practices, events, partners, etc.

In this role, you must demonstrate confidence and authority as a social media expert across the rest of the organization. In doing so you must be able to juggle the requests of multiple business units and marry those to the business needs to ensure ongoing alignment. This often means dealing with conflicting priorities and managing urgent timelines in a rational, collaborative and effective manner. you’ll research target audiences, develop content plans, work with creative on assets and graphics needed for social channels.

To be successful in this role, you’re passionate about the social space and a curious learner. You’re always ahead of the curve, analyzing trending topics and new social media platforms for future growth opportunities. Additional responsibilities include carrying out a variety of monitoring and analysis through social channels to gain customer insights and competitive intelligence. You will work closely with Customer Support to ensure customer support-focused conversations via social media channels are held to our high standards of best practices and customer satisfaction. We want you to execute and innovate daily which means pitching ideas, creating briefs, and building reports that showcase important business and social metrics.

A Day in the life:

Define, own and execute platform specific social and community strategies across our key channels: Bodybuilding Forum, Facebook, Instagram, Youtube, Twitter...

Develop KPIs and mechanisms to analyze the team's initiatives and its impact on business results

Own and develop community engagement strategy, defining best practices on how to effectively engage with our followers

Work cross-functionally, introducing processes and social best practices with others who utilize social media handles. (Paid team, partnerships, etc.)

Own social media calendar, collaborating with broader stakeholders to align on development and publishing of compelling campaigns.

Identifying opportunities, bloggers, partners, tools and trends in the social space and recommending the best course of action with justifiable metrics

Understanding current trends, technologies and advancements in social, mobile and online review sites

Working across departments, such as Customer Support, Merchandising, Display, PR, Creative, Partnerships, eComm, SEO, Email, etc.

Developing and creating annual and quarterly calendars that feature unique content for all brand's social media platforms

Developing a social strategy for content calendars; and creating a content plan based on photo and video needs

Fostering cross-functional relationships to drive channel impact

The Paid Digital team manages paid social needs, but this role is expected to understand Audiences within Facebook in order to strategically test boosted posts and Like Ad campaigns

Maintaining consistent system of measurement and evaluation of social program success on a weekly basis

Keeping track of budgets, invoices and spend. Manage weekly, monthly and annual spend.

Managing social media publishing tools

Who you are:

Bachelor's degree or equivalent experience required

At least 6+ years' experience with managing social media accounts, blogs, digital advertising and brand marketing

Knowledge of Google Analytics and other reporting tools

Demonstrated knowledge of mobile, emerging and social media, and application to advertising campaigns

Deep understanding of social media universe including Facebook, Twitter, Pinterest, Instagram, IGTV, YouTube, Snapchat, TikTok, blogs, etc

Ability to adapt to the style, tonality and vernacular of the current "voice" of employee and consumer facing social media apps

Self-starter with the ability to assist in the planning, development, and implementation of projects/programs, with a measurement of success

Work well under pressure of deadlines

Technologically savvy with solid understanding of the web, online marketing, direct marketing and best social media practices

Lives in the Social Media space

Computer skills to include Microsoft Excel, PowerPoint, Word, Outlook, Photoshop, WordPress

A passion for heath and fitness is not required but it is a plus!

Bodybuilding.com is the world’s largest online sports nutrition retailer, offering its visitors over 12,000 products, over 25,000 articles, 9,000 plus videos and a robust social network with over 1.5 million members all designed to help our visitors achieve their health, fitness and appearance goals! Employees have ranked us as one of Idaho’s Best Places to Work for 4 straight years!

Bodybuilding.com is an Equal Opportunity Employer. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online Click Here to Apply Online Boise, ID Posted : 8/28/2020

Job Reference # : oyIndfwA

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Keywords: Bodybuilding.com, Boise , Head of Social Media and Community, Other , Boise, Idaho