Accounts Receivable Specialist - Collections
Company: Central Garden & Pet
Location: Boise
Posted on: January 12, 2021
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Job Description:
If you have high energy, are metric driven and want to fill a
key role with our Invoice to Cash (ITC) team, keep reading! Central
Garden & Pet is searching for someone like you who will ensure
timely collection of monies owed to the company, collections of
customer delinquent Accounts Receivable balances, and resolution of
customer billing issues. This is a unique opportunity to make a
significant contribution to the strong cash flow of Central Garden
& Pet and timely shipment of product to Central Garden & Pet's
customer base.To learn more about Central Garden & Pet, please see
our website at www.central.com.--Full time employees enjoy
excellent benefits including medical, dental, vision, short-term
and long term disability, free life insurance, tuition
reimbursement, product discounts and more!MEASURES OF SUCCESS*
Works high volume customer collection calls and/or correspondence
to collect delinquent customer balances on an assigned customer
portfolio* Collections of disputed/unauthorized customer
deductions* Provides customer service regarding collection issues
as it pertains to anything that a customer requests or needs to
ensure payment of past due balances.* Work and continuously monitor
the order release queue where customer orders stop for review*
Ensures monthly reporting to direct supervisor with full
participation in monthly aging meetings to review the status of the
past due balances and aging credits for all accounts within the
assigned portfolio.* Prepare final demand letters and/or work out
payment plans for customers with delinquent balances as
appropriate. Coordinate the placement of accounts to 3rd party
collection agencies on an as needed basis.* Prepares customer
account statements on a monthly basis.* Processes AR transactions
including offsets of debits and credits, offset on account payments
against open invoices, etc.* Performs other assigned tasks and
duties necessary to support the ITC Department including supporting
internal and external audit requests* Maintain the integrity of the
customers' accounts and the reporting requirements of the
companyIDEAL CANDIDATE ATTRIBUTES* High school diploma or GED
required* Self-starter that works well in a fast paced environment
with firm deadlines; results oriented* Ability to work in a heavily
metric driven organization* Strong customer service and
communication skills (both written and verbal)* Strong
interpersonal and analytical skills* Strong follow up skills and
strong sense of urgency* Strong attention to detail and
documentation, goal oriented with sound problem solving skills. *
Possess process improvement mindset with a desire to consistently
look for ways to improve efficiency and service* Accountability and
reliability* Proficient in Microsoft Word and Excel* Perform
multiple tasks effectively and adapt to a changing environment*
Able to work both independently and as part of a team* Other -
candidate should have the highest integrity and character and
possess finance experience and business sense. Must be able to
follow processes and collaborate cross-functionally* SAP or other
mainframe experience preferred* Basic understanding of internal
controls including SOX requirements preferred* Consumer products
experience preferred* 3-5 years high volume corporate collections
preferred* Experience in shared service environment preferred*
Knowledge of the mechanics of filing claims on bonds and liens
preferred* Ability to work in a constant state of alertness and
safe mannerWe are an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability status,
protected veteran status, sexual orientation, gender identity, or
any other characteristic protected by law.##LI-MJ1
Keywords: Central Garden & Pet, Boise , Accounts Receivable Specialist - Collections, Other , Boise, Idaho
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