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Customer Support Representative

Company: Teleperformance
Location: Horseshoe Bend
Posted on: April 8, 2021

Job Description:

Overview: DOING BUSINESS WITH PEOPLE, FOR PEOPLE.Teleperformance is a global leader in providing exceptionalomnichannel customer experiences since 1978. Our impacts arefar-reaching, spanning over 62 countries and interacting with over38% of the world's population. This kind of growth wouldn't havebeen possible without the dedication of our people who continue toprovide outstanding customer service in every opportunity. Here,your success is our success. Your Impact Our customer servicerepresentatives are a very important part of our family. You willbe the eyes and ears for our team, fielding customer inquiries andfinding innovative ways to respond. Working in a collaborative andengaging environment, you will have the chance to interact withpeople from all walks of life and no two days will be the same. Asyou continue to grow and challenge yourself, you will discover yourpotential can take you anywhere you want to go. Responsibilities:Your Responsibilities * Handle and carefully respond to allcustomer inquiries * Provide excellent customer service throughactive listening * Work with confidential customer information andtreat it sensitively * Aim to resolve issues on the first call bybeing proactive * Appropriately communicate with customersQualifications: What We're Looking for * 6 months customer serviceexperience minimum * Over 18 years of age * Ability to type 25 wpm* High School Graduate or GED * Comfort with desktop computersystem * Proven oral & written communication skills What WePrefer * 6 months Call Center experience * Logical problem-solvingskills * Availability to work various shifts * Ability to useWindows operating systems * Organization and work prioritizationskills Being One of Our People It is our mission to always providean environment for our employees that promotes happiness from theinside out. When you work with us, you are valued and inspired tolearn, to teach, and to grow. We want you to come to work motivatedto and proud to be on our team. That's why we continually invest increating outstanding work experiences and endless developmentopportunities. We want you to be and feel at your best, always.Teleperformance is an Equal Opportunity Employer

Keywords: Teleperformance, Boise , Customer Support Representative, Other , Horseshoe Bend, Idaho

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