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Patient Access Specialist - Hailey Outpatient Rehab

Company: St. Luke's Health System
Location: Hailey
Posted on: May 3, 2021

Job Description:

OverviewThe St. Lukes Outpatient Ortho Rehab Patient Access Specialists are the first point of contact for patients seeking services from our physical and occupation therapists. Our Patient Access Specialists are responsible for accurately scheduling and preregistering patient encounters while utilizing excellent customer services standards within our electronic medical record system. As a Patient Access Specialist in one of our Outpatient Rehab Ortho clinics across the St. Lukes Health System, you will not only schedule our patients upcoming appointment but will also be assisting in supporting clinical care areas to ensure the safety of our patients and staff. This includes treatment set-up and take-down, stocking supplies, tracking data, equipment maintenance and cleaning.Location -Hailey, IdahoResponsibilities Supports an exceptional experience through all customer interactions, ensuring professional, timely and accurate communication - both verbally and in writing. Supports a perspective payment program by communicating organization policies, financial options, explaining insurance coverage/non-coverage. Utilize a variety of technology, tools, and resources to support departmental workflows. Performs one of the following workflows with attention to detail, accuracy and efficiency: Call front lining Patient Registration Scheduling Referral Coordination Order Transcription Pre-Authorization Benefit Verification Patient Obligation Estimates Performs other duties as assigned Qualifications Education: High School Diploma or equivalent. Experience: 1 year relevant experience. Licenses/Certifications: NoneWhy St. Luke'sA strong, talented staff is at the heart of St. Lukes Health System. We are the states largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. Were proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.St. Lukes is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

Keywords: St. Luke's Health System, Boise , Patient Access Specialist - Hailey Outpatient Rehab, Other , Hailey, Idaho

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