Customer Service Representative - WORK FROM HOME
Posted on: May 3, 2021
Imagine if you never had to deal with an auto shop again.
Imagine if your vehicle were meticulously maintained for optimal
performance, and if you ever had a car problem or needed a
scheduled service, a highly trained mechanic came to your home or
office to do the job.
YourMechanic is making that happen!
YourMechanic is an online marketplace that enables vehicle owners
to find local mechanics for home or office car repair services. We
remove the hassle and frustration of car repair by sending expert
mobile mechanics to your location. We're making car repair less
expensive, exceptionally convenient, and completely
We also happened to be well funded, growing rapidly, and looking
for talented folks to join our team.
We are looking for a Customer Service Representative to deliver
best-in-class support to our customers, and fleet partners, through
phone, email, and chat/text. The ideal candidate is comfortable
working in a fast pace environment and committed to creating a
top-notch experience for our customers and partners.
- Provide high quality service and support to both customers and
partners via phone, email, and chat/text
- Solve problems and thoughtfully address issues experienced by
customers and partners
- Act as internal advocate for our customers and fleet partners by
relaying user feedback and offering suggestions to improve our
service and operations
- Minimum 1-2 years of experience in customer service
- Strong attention to detail and the ability to multi-task
- Experience providing support via phone, email, and chat
- A smile in your voice and the natural ability to turn a frown,
- Positive attitude and passion for success
- Exceptional time management skills
- The ability to thrive in a fast-paced, dynamic environment
- Tech savvy with Mac and iOS experience
- Able to type 50+ WPM
- College degree or equivalent work experience
- Excellent benefits (Medical, Dental, and Vision)
- Flexible PTO policy
- Work from home!
TO APPLY: Send your resume, with a brief description of your
relevant experience in the body of your email, to
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Keywords: YourMechanic, Boise , Customer Service Representative - WORK FROM HOME, Other , Boise, Idaho
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