Member Service Representative
Company: Greater Nevada Credit Union
Posted on: May 3, 2021
Credit Union is looking for an outgoing team player with a passion
for Helping More People Live Greater!
The day to day
job duties of a Member Service Representative are to perform
transactional services and promote Greater Nevada programs and
products in support of our members financial goals. Additionally,
in this position, one will focus on offering quality financial
services to members and prospective members.
Before we get
into the specific details of this positions requirements and
qualifications, let's focus on the bigger picture of Greater
Nevada, and what makes a Greater Nevadan.
Nevada, our passion is Helping More People Live Greater. When we
say "people," we mean every single person who we interact with or
could interact with, from our team members to our community
To do this, we
practice CARE with our Values:
- We build
relationships because we know that we are Greater
Stay Trustworthy as we serve our
Bright"rings in our ears as we find custom solutions that
meet our members' needs.
Inspire One Another, our members, and our
communities to re-imagine what Living Greater can be.
- In every
moment, we Enjoy the Experience. It's what has
made the last 70 years greater and what we carry into the future as
we continue to serve.
have guided us to become the largest Nevada-based credit union to
touch the lives of more than 73,000 members and thousands upon
thousands of people through our community and philanthropic
To live by
those values, we make a deal with every single one of our team
membersthe CARE Deal. It's a win-win agreement that we shake
hands-on at the beginning of our relationship together.
As a Greater
Nevadan, that means we make four promises to you:
and Benefits We offer Greater Pay and Greater Benefits,
dental, and vision plans, where we cover 90% of employee costs and
about 75% of the costs for their dependents
- Health Savings
insurance and life insurance plans
- Paid time off,
including vacation and sick time, 11 annual paid holidays, eight
hours of personal leave, and sabbatical leave after seven years of
- Paid time to
volunteer and make a contribution to the community
product and service discounts
We strive to be a place where you can grow into your next career
move, without having to leave the Greater Nevada family. So, we
offer extensive training and development opportunities for each
employee. Our continuous coaching culture allows for more direct
and regular performance feedback and compensation.
We invest time, energy, and resources to find creative, impactful,
and fun ways to deliver recognition that fits each Greater
- Nobody wants to come to work in a place that's dull and filled
with drudgery all day long. So, part of our side of the deal is
ensuring you have a great place to work in and great people to work
Our CARE deal
goes both ways, so here's how we expect each team member to
demonstrate they care:
Greater Nevadans know how to do their job and do it wellor they
know how to access the resources they need to accomplish great
We don't expect team members to plaster a fake smile on their faces
every day, but we do expect them to bring their best attitude to
work and strive for greatness.
building - We put a lot of emphasis on building build strong
relationships with members, clients, coworkers, and the communities
that we serve. Why? Because those connections enable us to live our
passion: Helping More People Live Greater.
We ask each Greater Nevadan to be productive, efficient, and
successful at the work they do.
What You'll Be
demonstrate our passion and purpose as a non-profit organization by
Helping More People Live Greater.
- Open, close,
and process transactions on member accounts
- Maintain the
highest level of confidentiality with all member
knowledge of Greater Nevada Credit Union products and services to
provide the best experience in helping members achieve their
appropriate procedures and reporting requirements of the Bank
- Comply with
all financial industry regulatory compliance guidelines
- Greater Nevada
Credit Unions Elko branch
- Located in an
idyllic small community in beautiful Northern Nevada
- No travel
is dependent on experience
compensation and Greater Benefits are part of our deal
customer/member service experience
experience selling or referring products or services
- Exhibits a
friendly and outgoing personality
- Enjoys working
directly with the public
listening and problem-solving skills
- High level of
attention to detail
effective written and verbal communication skills
performing the duties of your job, you may regularly be required to
sit/stand and use a keyboard, mouse, phone, and multiple monitors
for an extended period (including repetitive motions with hands,
fingers, arms, etc.).
to Diversity, Inclusion, Equality and Opportunity
Nevada, we believe that diversity makes us greater. When our team
reflects the communities we serve, we can truly fulfill on our
promise of Helping More People Live Greater.
is an equal opportunity employer. Employment at Greater Nevada is
based solely on a person's merit and qualifications directly
related to professional competence. Greater Nevada prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws.
applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff,
recall, transfer, leaves of absence, compensation and
Keywords: Greater Nevada Credit Union, Boise , Member Service Representative, Other , Elko, Idaho
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