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Registration Specialist

Company: Jobleads
Location: Boise
Posted on: May 3, 2021

Job Description:

The Registration Specialist is responsible for overseeing and implementing all aspects of the program registration process including registration for residential camp programming, events, and workshops. Key Responsibilities Manage registration software and processes including building program registrations, posting program registrations to the website and event calendar, inputting registration data into program registration spreadsheets daily, regularly pulling rosters and reports, maintaining waitlists, and tracking payments Balance camp and program payments between multiple software programs including, the Retail Management Software (lightspeed), the registration software (doubleknot) and internal accounting systems (including application of financial aid and program credits). Submit balanced reports to the Chief Financial Officer monthly. Proactively communicate with all program participants to include sending registration confirmation packets, program information and forms, and colleting outstanding payments Provide responsive, exceptional customer service by answering questions, addressing concerns, and providing any necessary information or resources to program participants and members through our Customer Management Software, Salesforce Work collaboratively with multiple departments (camp, accounting, and retail) to develop efficient business processes, quick information sharing, and seamless logistical implementation Implement board approved policies as they relate to the registration process. Specifically, tracking camp scholarship applications and adult participant background screenings. Compile and provide regular updates on quantitative and qualitative program participation and impact evaluation data Other Primary Duties: Adheres to Council and GSUSA policies, standards, procedures and Girl Scout Promise and Law Supports and promotes the Council's and GSUSA's commitment to diversity, inclusion, and pluralism Aid in set up and migration to a new registration software Other duties as assigned to reach the goals of the Council Qualifications Type 50+ WPM Experience in utilizing a Customer Relationship Management System (CRM) such as Salesforce. Minimum of three-years experience with database programs Experience with Excel and MS Word Good grammatical skills and ability to compose own correspondence Good human relations, problem solving and critical thinking skills Ability to organize and prioritize responsibilities Experience with accounting and bookkeeping a plus Time Management Problem-Solving Ability to Maintain Confidentiality Project Management Personal Integrity and Professional Conduct Ability to quickly learn and trouble-shoot software.

Keywords: Jobleads, Boise , Registration Specialist, Other , Boise, Idaho

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