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Senior Manager, Governance Risk & Compliance

Company: Doctor On Demand
Location: Boise
Posted on: June 12, 2021

Job Description:

About Doctor On Demand

Doctor On Demand's mission is to improve the world's health through compassionate care and innovation. We believe that health is personal, and means so much more than treating illness. We're proud of the care we've provided over the years and the relationships we've developed with our patients, as evidenced by the 5-star reviews we continually receive. People use our service to gain access to some of the best physicians and licensed therapists in the country, all whenever and wherever is most convenient. It's as simple as opening the Doctor On Demand app on a smartphone or computer.

Through live video visits, our hand-picked, US-trained doctors take patient history, perform an exam, and recommend a treatment plan. Prescriptions, if needed, go directly to the pharmacy of choice. While insurance isn't required, tens of millions of Americans enjoy covered medical and mental health visits through employer and health plan partnerships. To learn more about the hundreds of medical issues we treat, visit us at DoctorOnDemand.

We are looking to hire a Governance, Risk, and Compliance Manager. In this role, you will be helping us change the standard of security in healthcare, and help support our ongoing compliance initiatives. You will be working closely with our Internal Audit and Engineering teams, and with other Information Security professionals to ensure our platform, application, and member experience are secure and compliant with our Security frameworks.


  • Manage, drive and track our enterprise security compliance program. You will be familiar with NIST, CIS, and HIPAA frameworks and controls. You will also be managing the creation of data flows, data maps, and business process mapping.

  • Manage our responses to customer third-party risk assessments and questionnaires. You will help facilitate business transactions, and build relationships with existing and prospective customers.

  • Manage our security risk assessments. You will help implement a third party party risk management program, and drive internal assessments.

  • Build an Information Security metrics program. You will develop and report metrics for compliance with InfoSec policies and standards.

  • Manage our library of Information Security policies and procedures in partnership with other corporate business partners.

  • Establish and maintain a strong working relationship between our Internal Audit, Legal, and Compliance teams to drive security compliance, and support new and changing regulations and laws that would impact our security program.

  • Team player, influencer, and ability to understand risks at different levels of the enterprise - mentor direct reports, and also other Information Security staff.

  • Excellent communication skills to clearly communicate security recommendations, decisions, and to build and maintain security relationships across the enterprise.


  • Experience building and managing security awareness and training programs.

  • Certifications: CISA, CISM, or CISSP.

  • Good understanding and experience working with the Common Controls Framework.

  • Experience in developing security policies and standards.

  • Experience in supporting and driving information security compliance programs including PCI, ISO 27001, HITRUST, and SOC 2.

  • Previous experience working in a technology environment.

  • Bachelor's Degree in Computer Science or a related field.

  • AWS, Azure or GCP experience

Doctor On Demand provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, military and veteran status, or any other characteristic protected by federal, state or local law. In addition, Doctor On Demand will provide reasonable accommodations for qualified individuals with disabilities.

Other details

  • Job Function IT / Engineering
  • Pay Type Salary

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Keywords: Doctor On Demand, Boise , Senior Manager, Governance Risk & Compliance, Other , Boise, Idaho

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