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Customer Service & Collections Representative

Company: Atlas Staffing
Location: Garden City
Posted on: September 11, 2021

Job Description:

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Do you have customer service experienc? Do you have great attention to detail and teamwork skills? Atlas Staffing is searching for a for a Customer Service/Collections Representative for a sports marketing company in Boise, Idaho.

Overview: Calling customers when they are past due on payment of their accounts and ensure that their issues are resolved in order to make payment.

Duties:
Daily contact customers who are past due 
Resolve customer issues and questions in order to collect payment and prevent customers from dropping ads
Daily contact a minimum of 50- 60 customers
Make detailed notes on customers’ accounts
Send customers ad copies, faxes, posters, invoices, statements and W-9 forms 
Answer incoming phone calls from customers
Take cancellation requests from customers and follow up with customer to try to save ads
Resolve customer service issues on products that are getting ready to go to print as directed by the production department

Preferred Skills:
Ability to problem solve
Working knowledge of computer
Ability to work with people
Knowledge of customer service
Ability to establish priorities and work independently
Customer Service & Collections experience is a plus!

Wage: $14/hr DOE PLUS WEEKLY COMMISSIONS! ($15+ per hour)
Shift: Monday-Friday 8am - 4pm

Why Choose Atlas Staffing?

Atlas Staffing is an employment agency that serves Boise and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for along-term career opportunity, then please apply now!

“Excellent service. Answered all my questions and took the time to get to know me for better job placement." – Norma Y.

https://www.atlasstaffing.com/

Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Drug-free workplace

Austin.Plew

BR-Boise

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Keywords: Atlas Staffing, Boise , Customer Service & Collections Representative, Other , Garden City, Idaho

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