Technical Support Representative
Company: Atlas Staffing
Posted on: September 11, 2021
Do you have customer service experience and enjoy helping customers
over the phone? Are you looking for a rewarding and meaningful
career? Atlas Staffing is searching for a for Technical Support
Representatives for a medical device company in Boise, Idaho.
Overview: Responsible for capturing technical inquiries from
customers over the phone and via email.
- Provide the highest caliber of customer support.
- Achieve the highest initial resolution in an empathetic and
- Document interactions thoroughly.
- Act as a customer advocate to represent customer needs
- Demonstrate good judgment in selecting methods and techniques for
obtaining solutions in responding to customer requests.
- Perform timely and satisfactory resolution of calls and on-line
High School Diploma Required
1 year previous experience in a Customer/Patient Support or
Technical Service role preferred but not required.
Experienced with use of electronic documentation systems
24/7 technical/customer support center experience desirable.
Ability to read and follow flow diagrams and work with decision
Flexibility to work weekends, holidays and beyond regularly
scheduled workday as needed
Shifts: Multiple options available - traditional, weekends,
evenings, graveyard, 4x10s.
Wage: $17/hr (increased wages for non traditional shifts)
Why Choose Atlas Staffing?
Atlas Staffing is an employment agency that serves Boise and its
surrounding areas. We offer many great benefits for our temporary
and temp-to-hire Staffing Associates! Beyond the paid sick leave
and medical benefits that many of our positions qualify for, we
also have a recruiting staff that is ready to find the type of work
YOU are interested in. (Not to mention our Titan Rewards program!)
If you are looking for along-term career opportunity, then please
"Great place to come get connected with work best suited to match
your needs and skill levels. Staff and coordinators are excellent
and work diligently to get you placed as quickly as possible. I
would recommend giving Atlas a shot if your currently seeking
immediate placement. Thanks!" - Adam K
Atlas Staffing is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability or
protected veteran status.
Keywords: Atlas Staffing, Boise , Technical Support Representative, Other , Boise, Idaho
Didn't find what you're looking for? Search again!