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Call Center Site Director

Company: SelectStaffing
Location: GARDEN CITY
Posted on: October 11, 2021

Job Description:

Select Staffing is hiring a Site Director for a small Call Center in the Boise area.

Pay: $25.00-$30.00 HR DOE

Hours: Monday-Friday 8:00 am-5:00 pm

Brief Description:

The position of a Call Center Director consists of managing the development, implementation and enhancement of call center systems and strategies. It also consists of developing strategic plans for communication and management for performance objectives.

Job Duties:

  • Coordinate with resource management for requirements, including telecom, facilities, and staffing.
  • Design and implement planning activities that ensure a sucessful operation.
  • Develope, manage and motivate a strong, effective management team.
  • Maintain the call center quality system with continual improvement and employee involvement.  

#selectindeed2

Qualifications:

  • Ability to multitask and stay organized.
  • Proficient with basic computer software and phone systems.
  • Excellent interpersonal, problem-solving and leadership skills.
  • Ability to stay calm in stressful situations.
  • Strong grasp on the company’s products, services and customer service policies.

Keywords: SelectStaffing, Boise , Call Center Site Director, Other , GARDEN CITY, Idaho

Click here to apply!

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