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Remote IT Help Desk Support Associate

Company: VirtualVocations
Location: Boise
Posted on: January 13, 2022

Job Description:

A not-for-profit organization is searching for a person to fill their position for a Remote IT Help Desk Support Associate.

Individual must be able to fulfill the following responsibilities:
Handle and resolve incoming customer support incidents
Identify, correct and document problems and their resolutions
Monitor trends and make recommendations for solutions
Applicants must meet the following qualifications:

Associates degree or equivalent technical training
Knowledge of basic computer hardware, including desktops, laptops, virtual machines and printers
Extensive knowledge and support experience with Microsoft products
Excellent interpersonal and communication skills with the ability to interact effectively with others

Keywords: VirtualVocations, Boise , Remote IT Help Desk Support Associate, Other , Boise, Idaho

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