Experienced Talent Relations Specialist

Company: Deloitte
Location: Boise
Posted on: June 24, 2022

Job Description:

Experienced Talent Relations Specialist

Responsible for addressing, resolving, and escalating (as appropriate) employee inquiries/issues via Talent Risk & Relations (TR&R) mailbox. Provides advice, consultation, and direction to Deloitte professionals to resolve employee relations issues involving a variety of areas including but not limited to employment-related concerns, accommodations, leaves of absence, and crisis matters. Provides support to broader TR&R team with various projects, reporting, research and analytics, and routine cases (e.g., reviewing and managing Background Investigations, managing medical or religious accommodations, etc.).

Work you'll do

• Evaluates, monitors, and analyzes trends related to incoming case volume and case types. Translates observations to TR&R Leads and may identify recommendations for TR and/or the business to address increases/trends.
• Manages TR&R SharePoint site and document maintenance.
• Assists in planning meetings and/or trainings for the broader TR&R team. Participates in various TR&R project groups designed to both maintain and enhance the TR&R team and services provided to the business.
• Interacts with business leaders, Office of General Counsel (OGC), and employees to provide support for various TR&R-related cases such as involuntary separations, environmental scans, investigations, crisis matters; makes recommendations as to how to best address/resolve cases.
• Manages red rating background investigations and resolves escalated issues leveraging guidance and direction from TR&R Leads and OGC.
• Supports Talent Relations Accommodations Team (TRAT) and consults on basic medical and/or religious accommodations, engaging in the interactive process and making recommendations on accommodations.
• Collaborates with TR team to maintain seamless execution of TR services across Businesses. Manages ad hoc requests (such as good standing, OGC requests, etc.).
  The team
  
  Talent Risk and Relations is comprised of two service offerings as follows:
  
  • Talent Risk focuses on aggregate risks impacting our people across all levels (e.g., new programs/initiatives driven by technology, talent data usage, globalization, and regulatory requirements).
  • Talent Relations focuses on individual risks across all levels caused by either behavioral or external factors (e.g., investigations, consultations, and crisis matters).
    Qualifications
    Required:
    
    • Bachelor's Degree and minimum 2 years of related experience
    • Working knowledge of US Federal and State Employment laws
    • Strong organizational skills; strong written and verbal communication skills; understanding of sensitive/confidential information
    • Proficient with MS Office, particularly Excel, PowerPoint
    • Strong customer service focus and interpersonal skills
    • Ability to work in a matrixed and virtual environment
    • Ability to team cross-functionally during peak times
    • Ability to deal with ambiguity
    • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
      Preferred:
      
      • Experience with SharePoint, Salesforce, ServiceNow
        For individuals assigned and/or hired to work in Colorado and Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $53,665-$98,830.
        
        You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
        
        EA_TALENT_ExpHire

Keywords: Deloitte, Boise , Experienced Talent Relations Specialist, Other , Boise, Idaho