Licensed Insurance Professional
Company: True Pro Insurance
Location: Idaho City
Posted on: August 5, 2022
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Job Description:
Job Description We are seeking a Licensed Property & Casualty
Professional to join our team You will be required to have in-depth
knowledge and experience in the property and casualty insurance
industry. This is a 100% percent remote position with a strong
emphasis on healthy work and life balance. Our mutual goal must be
to offer over-the-top customer service and individualized attention
to clientele. Team members must be forward-thinking and capable of
finding solutions and productive ways of managing accounts in order
to supersede customer service expectations. An account manager will
be responsible for servicing existing clientele and using
creativity with all the insurance carriers we have access to. Our
goal is to find the right fit and options for clients. Services
will include in-depth analysis of insurance coverage, and having
knowledge of multiple carriers and their offerings for coverage to
best suit each client's needs. Clientele consists of preferred
Individuals and families that rely on our professional advice and
knowledge. Must be keen and overly organized to help the agency
implement systems to streamline service for renewal, shops, and new
business calls. No outbound sales are required but inbound sales
will be expected as we have many referral sources but do not
currently market or advertise outside of that so maintaining
relationships, clear communication, and timely responses are
required. Responsibilities: Providing a concierge/white-glove level
service Removing barriers, and ensuring end-to-end resolution on
all matters, such as servicing, billing, and maintenance of home
and auto insurance policies Present and sell insurance policies to
new and existing clients Develop and calculate suitable plans based
on clients' needs Generating cross-sell leads and upselling
coverage to existing clients. Preventing cancellations among
clients Resolve client inquiries and complaints Comply with
insurance standards and regulations Track and identify areas of
improvement Qualifications: Property & Casualty License Required 3
years of previous experience in insurance and customer service.
Office hours 8 am-5pm Pacific standard time, Must be willing to
work PST timezone Experience in Ezlynx and carriers like Mercury,
ASI, Travelers, Guard, Nationwide, and more. Ability to build
rapport with clients Strong negotiation skills Excellent written
and verbal communication skills Ability to prioritize and multitask
Work from home office requirements: Designated workspace free from
noise and other distractions Remote office internet connection via
DSL or Cable Modem with high-speed internet access is at your
expense unless otherwise required by law Have your own desktop
Computer, we prefer a direct connection to the modem as the phone
system is accessed by software on the computer. Must have video and
audio capabilities for virtual meetings. An account manager will be
mainly responsible for personal lines but can grow and develop
commercial lines. Compensation will be determined by team
members--- experience and will compensate up to $30 an hour with
the commission, bonus, and benefit potentials. Salary would be
considered for the right individual. Afternoon part-time positions
may also be considered. Benefits will be offered after 6 months of
employment starting January 2023.
Keywords: True Pro Insurance, Boise , Licensed Insurance Professional, Other , Idaho City, Idaho
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