Customer Engineer IV - Mask & Photo Lithography
Company: Applied Materials
Location: Boise
Posted on: January 23, 2023
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Job Description:
**Key Responsibilities**Is proficient on primary toolset and
demonstrates ability to acquire additional systems and
applications. Performs startup activities through Tier II with
limited support. Able to complete qualifications with minimal
assistance.Completes quality repairs. Actively responds to fab
issues by communicating with engineers in other locations and
participating in escalation conference calls. May initiate or
participate in projects to drive down costs or increase uptime.
Ability to carry out action plans and report findings. Verifies
operational quality of system equipment.Follows all checklists and
procedures and ensures correct Revs of procedures and schematics
are available prior to performing work. May identify procedural
issues.Can perform most retrofits on equipment. Assists in process
issues.Applies diagnostic techniques and the use of documentation
and test equipment with assistance from senior engineers.Assumes
responsibility for full customer satisfaction assuring excellent
relations within assigned area. Demonstrates strong interest and
knowledge of the customers business. Builds and maintains customer
satisfaction through clear, consistent communication and the
sharing of collective knowledge. Is consistently able to operate in
high pressure or ambiguous situations. Solicits customer feedback.
Understands the impact of various actions/decisions on the account.
Is aware of potential dissatisfies and escalates as appropriate.
Develops and executes corrective action plans.Performs BKMs.
Actively engages in the use of knowledge management systems.
Complies with all IP guidelines.Complies with all safety procedures
and consistently demonstrates safety as a value.**Functional
Knowledge**+ Is skilled in a range of processes, procedures,
systems and tool sets to carry out assigned tasks or has developed
deep skills and knowledge of tools in a single area**Business
Expertise**+ Uses knowledge of how the team integrates with others
to accomplish the team objectives+ Builds and maintains customer
satisfaction through clear, consistent communication and the
sharing of collective knowledge**Leadership**+ Provides informal
guidance and support to more junior team members**Problem
Solving**+ Provides solutions to problems in situations that are
atypical or infrequently occurring based on practice and existing
precedents or procedures**Impact**+ Impacts the quality, timeliness
and effectiveness of the team; uses discretion to modify work
practices and processes to achieve results or improve
efficiency**Interpersonal Skills**+ Explains technical information
within the team**Qualifications****Education:**Bachelor's
Degree**Skills****Certifications:****Languages:****Years of
Experience:**7 - 10 Years**Work Experience:****Additional
Information****Travel:**Yes, 10% of the Time**Relocation
Eligible:**Yes**U.S. Salary Range:**$40.00 - $55.00The salary
offered to a selected candidate will be based on a number of
factors including location and level and will vary depending on
confirmed job-related knowledge, skills, and experience. In
addition to a comprehensive benefits package, candidates may be
eligible for other forms of compensation such as participation in a
bonus and a stock award program, as applicable.Applied Materials is
an Equal Opportunity Employer committed to diversity in the
workplace. All qualified applicants will receive consideration for
employment without regard to race, color, national origin,
citizenship, ancestry, religion, creed, sex, sexual orientation,
gender identity, age, disability, veteran or military status, or
any other basis prohibited by law.Applied Materials is the leader
in materials engineering solutions used to produce virtually every
new chip and advanced display in the world. Our expertise in
modifying materials at atomic levels and on an industrial scale
enables customers to transform possibilities into reality. At
Applied Materials, our innovations Make Possible a Better
Future.
Keywords: Applied Materials, Boise , Customer Engineer IV - Mask & Photo Lithography, Other , Boise, Idaho
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