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Systems Administrator

Company: IBM
Location: Boise
Posted on: March 18, 2023

Job Description:

IntroductionThe Systems Administrator is a proven technologist with expertise across multiple towers, tools and technologies. This person has a track record for solving complex problems by engaging with all levels of support to drive to a resolution. They are capable of taking on projects from start to finish. The Systems Administrator looks to drive our business forward, whether it's through automation, relationships or problem solving they are consistently aware of the big picture. The Systems Administrator embraces change and is quick to adjust to the needs of the business.Your Role and Responsibilities+ Knowledge within client's environment (on-prem/Cloud) to perform Daily lower-level engineering task of system administration related solutions for various operational needs.+ Install new / rebuild existing servers and configure hardware, some peripherals, services, settings, directories, analyze storage requirements, etc.+ Develop and maintain installation and configuration procedures, templates.+ Working on the OpenShift platform including some orchestration and management+ Contribute to and maintain system standards and documentation for clients.+ A communicator who utilizes critical thinking skills to know when to inform, lead and listen to drive our business forward.+ Perform periodic performance reporting to support capacity planning.+ Provides clear and concise communication to Management regarding opportunities, solutions and progress.+ A bridge builder with other Managed Services groups (Service Desk, L3 Engineering, CSM) providing excellent and timely customer experiences.+ Train new team members as well as train on new processes or support activities.+ Perform ongoing performance tuning, and resource optimization as required. Configure CPU, memory, and disk partitions as required.+ Automate anything and everything, and spend a lot of time doing itKnowledge within client's environment (on-prem/Cloud) to perform daily lower-level engineering task of system and network administration solutions for various operational needs.Install new / rebuild existing servers and configure hardware, some peripherals, services, settings, directories, analyze storage requirements, etc.Contribute to and maintain system standards and documentation for Taos as well as clients.Perform periodic performance reporting to support capacity planning.Provides clear and concise communication to Management regarding opportunities, solutions, and progress on ticket/problem resolution.A bridge builder with other Managed Services groups (Service Desk, L3 Engineering, CSM) providing excellent and timely customer experiences.Train new team members on new processes or support activities.Perform ongoing performance tuning, and resource optimization as required (things like configure CPU, memory, disk partitions, and patching/upgrades, etc).Perform general network troubleshooting and operational maintenance of large-scale Router, Switch and Firewall deployments in a multi-vendor environmentPerform Root Cause Analysis (RCA) of severe incidents/outages impacting servers or network with minimum support from management.Required Technical and Professional Expertise+ Minimum of five years of system administration experience+ Experience working with Rack Mount Servers from well-known vendors (HP, Dell, Cisco UCS, etc.)+ Hands on experience with supporting and work on the OpenShift platform+ Experience with containers and solid cloud exposure+ Solid understanding of Azure DevOps and Ansible+ Hands on experience with CI/CD pipelines+ Strong interpersonal and communication skills; ability to train users in applications and operating system fundamentals and to write documentation.+ Advanced Knowledge of Windows or Linux Operating Systems+ Experience in a production environment with Configuration Management using modern declarative tools. (Chef, Puppet, Ansible, etc.)+ Production proficiency and experience with Cloud Platforms and Technologies, such as Azure, AWS, or GCP. Including but not Limited to:+ EC2, S3, EBS, EFS, ELB/ALB, Lambda, CloudFunctions, Compute, VPC, Azure Storage, Azure VM, Azure Networking, VPN's+ Understanding of PaaS Database Offerings and how they work+ Patching+ Know Cloud Patching Strategies and how they differ from traditional on-premises strategy, **_or_**+ Familiarity with patching tools such as SCCM, Satellite, Chavlik, etc.+ Be able to write Infrastructure as Code with Terraform+ Production experience using of Code Revision Control (e.g. GIT)+ Understanding distinctions between system processes/services and user processes, the authentication/authorization processes in use at the site, local and network resources and resource sharing, basic networking concepts and practices.+ Familiarity with networked/distributed computing environment concepts; for example, ability to use the route command, administer routing and remote access service, and modify deployed group policies.+ Ability to distinguish between public/private CIDR Ranges+ Work with CIDR notation and understand how to calculate network sizes+ Demonstrate Ability to write scripts or automation in two or more one of the following languages (Python, Bash, PowerShell, Ruby). If extreme proficiency in just PowerShell can be demonstrated that will also suffice+ Knowing PHP is a PlusPreferred Technical and Professional Expertise+ Ability to write scripts in one of the following languages (Python, Bash, PowerShell).+ At least one Cloud CertificationAbout Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.Are you ready to be an IBMer?About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiencesThe compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.We consider qualified applicants with criminal histories, consistent with applicable law.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Keywords: IBM, Boise , Systems Administrator, Other , Boise, Idaho

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