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Care Coordinator

Company: Home Instead
Location: Boise
Posted on: July 9, 2024

Job Description:

Greater Boise and Nampa Area!!!Are you a professional looking for a rewarding position where you can give back to our aging populations and grow as a team?! Do you have experience or a desire to care for others and a need to be fulfilled with your career in serving people? Well......we may be looking for you!We are searching for a dedicated and responsible individual wanting a long term employment relationship who will oversee and coordinate our client and caregiver needsThis person MUST be focused on the compliance aspect of the role and have a desire to provide solutions to families while maintaining their rights at all timesThe ideal candidate will have experience working in a service focused industry, with a calling to do what is "right" for those we assist, and thrive in a fast paced ever changing environmentDirect in-home care experience is ideal but we are willing to consider individuals with the heart to serve our senior population and who will enhance our current team.Primary Objectives:--- Meet with prospective clients in order to discover their needs, sign them up for service and establish a care relationship.--- Ensure satisfaction, safety and quality care through regular phone and in-person contact with clients and representatives.--- Be a point of contact, meet with clients and family members to facilitate service plans, and head problem resolution for client care issues--- Maintain documentation necessary to remain compliant with all state, federal and franchise standards--- Uncover opportunities to protect and expand service hours with the aim of improving the overall value we provide to clients--- Reflect the values of KUWT Jones, LLC d.b.aHome Instead -.--- Oversee and support Care Professionals to ensure that their employment experience is favorable and rewarding.--- Conduct on-site supervisory visits, introductions, and field training to ensure competence and compliance with care plans--- Work alongside the recruitment and retention team to reduce turnover and develop incentive plans.--- Be familiar with or able to learn assistive technology essential to day to day operations and be diligent with documentationMust have the ability to:--- Perform essential job functions such as: standing, walking, driving, bending, twisting, kneeling, reaching, pushing, pulling, carrying and lifting up to 25 pounds--- Travel with the use of a shared company vehicle in the community and surrounding areas to meet with potential clients, current clients and families.--- Gain mastery of the following technical systems/processes/resources: Outlook Calendars, Outlook Mail, WellSky (Clear Care), Home Instead "Hub", Salesforce, Empower Training, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Phone System, EFax, and/or any system implemented by the agency to ensure proper client care oversight.--- Maintain excellent attendance at the office to perform job responsibilities.Secondary Responsibilities:--- Assist with on-call duties as needed.--- Conduct training sessions as needed.--- This position may require work after normal office hours and weekends, as needed.--- Other duties as assigned, including caregiving.If this describes YOU then apply TODAY in response to this ad or email a copy of your resume directly to althea.jones@homeinstead.com.We encourage you to come and join the HOME INSTEAD 707 FAMILY!

Keywords: Home Instead, Boise , Care Coordinator, Other , Boise, Idaho

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