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Bilingual Customer Service Agent

Company: SYKES Enterprises
Location: Boise
Posted on: April 16, 2019

Job Description:

Bilingual Customer Service Agent Job descriptionBilingual Customer Service RepresentativeSYKES in Boise, IDis seeking tohirepeople with a passion for helping people one caring interaction at a time. On SYKESBilingual Call Center team, you will learn about our customer's wants, needs, and interests while assisting them with Travel Arrangements. At SYKES, we put our customers first and strive to ensure each and every call provides a fantastic experience. We truly enjoy helping people, and know you do too!This is a team environment where we are training, and development focused. If you want to be part of something special, this is it! No employee to employee competition, just teamwork.Come join our goal-oriented culture where everyone shares a vision and we promote helping each other achieve their goals.Our ideal customer service candidate is awesome at the following:A passion to help those in need; Customer Service ExcellenceStrong desire to help and take ownership on seeing things throughCurious, with a desire to always learn more, including strong problem-solving skillsAbility to work as a team member, as well as independently with minimal supervisionEffectively and fluently write and speak in English and SpanishTroubleshoot basic and routine customer service issues that can be technical in natureAbility to multi-task and adapt to changes quicklyDependable and flexible to rotate shifts, as neededHigh school diploma or GED is required, and you must be at least 18 years of agePreferred Qualifications (nice, but not essential):Customer service backgroundUnderstanding of a call center environmentExperience in reservations for travel, hotel or rental carSYKES offers you:Health benefitsCareer advancement opportunities401KFun team environmentPaid trainingAnd more!SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better, click here. Not the job for you? You probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity!About SYKESEvery time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.EEO statementCOMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO. Associated topics: agente de servicio al cliente, answer, call center, customer care specialist, customer service associate, internship, product support, rep, service agent, system support

Keywords: SYKES Enterprises, Boise , Bilingual Customer Service Agent, Other , Boise, Idaho

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