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Service Desk Technician

Company: Careerbuilder US
Location: Boise
Posted on: January 16, 2020

Job Description:

Expected Deliverables This position will answer, respond and resolve deployment requests. The resolutions will need to adhere to existing and evolving Service Level Agreements. PC hardware experience and customer service skills are preferred. Candidate will need to follow our standard operating procedures for computer deployments. Detailed tracking and recording of the work and time dedicated to work in the LANDesk ticketing system is required. Specific Skills Required (Programming languages, databases, operating systems, etc.) Experience must include installing new images on computers, completing backup/restores, basic troubleshooting for hardware and software issues. Must have excellent customer service skills and documentation skills.

Keywords: Careerbuilder US, Boise , Service Desk Technician, Professions , Boise, Idaho

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