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Quality Assurance Consultant

Company: Salesforce.com, Inc
Location: Boise
Posted on: November 22, 2021

Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsTitle: Quality Assurance ConsultantJob Description:The Quality Assurance Consultant, is an integral part of the software delivery team, helping to ensure that projects are successful, and that delivered solutions solve our customers business needs. An individual in this role is responsible for designing, executing, and documenting the tests required to ensure that software applications meet requirements and that defects are identified and logged. The Quality Assurance Consultant is an individual contributor and works under the supervision of the Senior Quality Assurance Consultant and the Quality Assurance Manager. This role is responsible for ensuring that quality standards are met and adhered to by applying their knowledge of quality assurance methodology, tools, and techniques. Successful candidates will show great attention to detail and have a passion for testing software. Individuals in this role are supported by a fantastic team, and leave an impact by helping to ensure project success - Not only testing to make sure that the solution meets our clients requirements but that the solution helps to solve our clients most challenging business problems.Responsibilities:

  • Understand and analyze user stories, requirements, or product specifications
  • Participate in planning activities, providing level of effort estimates
  • Provide feedback about testability as appropriate
  • Provide feedback about design issues as appropriate
  • Understand and implement best-fit testing approaches to ensure that applications and new features are working as expected
  • Create and execute manual tests, ensuring thorough testing of all assigned work
  • Identify and escalate testing related risks (ex. performance testing, test automation, load testing, etc)
  • Help organize and facilitate User Acceptance Testing
  • Define comprehensive scenarios and variations in data to adequately perform testing
  • Communicate defects accurately and effectively to the team
  • Schedule and perform functional, system integration, regression, and release testing
  • Communicate bugs, and assist with triage of discovered bugs
  • Collaborate with client and internal Salesforce teams ensuring that testing is performed according to Salesforce standards, as well as industry best practices
  • Perform job duties with minimal supervision, and escalate problems and concerns to leadership
  • Adhere to Salesforce policies and proceduresQualifications:
    • 2-4 years of software testing experience
    • Comfortable using a variety of test case management and issue tracking platforms
    • Understanding of Agile principles, and practices
    • Excellent verbal and written communication skills
    • Strong analytical and troubleshooting skills
    • Good time management skills
    • Excellent problem-solving skills
    • Knowledge of all aspects of the software development life cycle
    • High-level knowledge of application components and their functions (databases, APIs, services, GUIs, etc)
    • BA/BS degree or equivalent experience in the software testing fieldPreferred Qualifications
      • 2+ years of Salesforce platform experience
      • Active Salesforce certifications
      • Experience with API testing, using tools like Postman or ReadyAPI
      • 1+ years of consulting experience
      • Experience conducting UAT with external clientsFor Colorado-based roles: Minimum annual salary of $[66,600].AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the Most Admired Companies in the World and one of the 100 Best Companies to Work For eleven years in a row, and named Innovator of the Decade and one of the Worlds Most Innovative Companies eight years in a row by Forbes.There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something thats so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Keywords: Salesforce.com, Inc, Boise , Quality Assurance Consultant, Professions , Boise, Idaho

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