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Implementation Consultant

Company: PrimePay
Location: Boise
Posted on: January 16, 2022

Job Description:

SyncHR by PrimePay is a cloud-native Human Capital Management (HCM) software, streamlining HR, benefits, and payroll management for mid-enterprise businesses. SyncHR is a team-oriented application, meaning it is utilized by the entire business, not only HR. SyncHR's software platform is built on a position-based architecture to help businesses plan, operationalize, and measure results better.
The Implementation Consultant will be responsible for providing exemplary support to our new mid-market customers by ensuring a smooth and successful configuration and implementation of the SyncHR solution. The Implementation Consultant will work as part of an Implementation team to ensure all customer deliverables are met.
Responsibilities include:
Able to work on a project from inception to completion, while -working directly with customers to understand project needs and goals
Facilitate meetings to analyze the customer's business requirements to develop and refine functional requirements
Act as a subject matter expert and power user to the organization in all things SyncHR and provide training on enhanced processes and new functionality
Partner with the SyncHR Care team on analyzing problems, developing and implementing solutions pertaining to system functionality, configuration, and documentation
Successfully collaborate with team members and customers in both remote and in-person settings
Discussing potential projects and their parameters with clients, executives, and software developers
Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance
Participating in and supervising each stage of the project.
Ensuring each project stays on schedule and adheres to the deadlines
Tracking milestones, deliverables, and change requests.
Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information
The Ideal Person for the Job:
3-5 years of professional experience working directly with customers, ideally in a technical or service-oriented role
Past experience working with software implementations within the HR/Benefits/Payroll space
You are passionate about your work and helping customers be as successful as they can be
You like technology and are comfortable learning and using sophisticated software solutions and systems
Previous proven success in collaborating and building strong relationships with customers, partners and internal cross-functional team members is required
Strong interpersonal skills and the ability to convey and relate ideas to others
Excellent written and verbal communications skills required
BA/BS Business, Computer Science or similar field preferred. Relevant work experience may substitute for required education
Proven experience in project management and software development
Good leadership, decision-making, and organization skills
Strong attention to detail and multi-tasking skills
SyncHR by PrimePay offers a comprehensive benefits package that includes medical dental and vision insurance, 401(k) with matching, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD.

For candidates in the states of Colorado and Connecticut the pay range for this position is $80K - $85K.

Keywords: PrimePay, Boise , Implementation Consultant, Professions , Boise, Idaho

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