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Finxact - Production Support Developer

Company: Fiserv
Location: Boise
Posted on: August 5, 2022

Job Description:

**Position Summary**Finxact, a Fiserv Company is seeking a Support Developer to provide technical support to clients, partners, and team members for the cloud Core-as-a-Service (CaaS) platform. Primary responsibilities include analyzing, triaging, and correcting software application issues for implementing and production clients. Additional responsibilities include:+ Working with clients and partners to understand their financial services/banking implementations.+ Working with business analysts, engineers, and other system users to understand software application issues and correct them.+ Provide quality corrections, improve test coverage, and enhance the overall quality of the systems.This position offers the opportunity to gain a breadth of knowledge in cloud-based SaaS technologies serving the modern financial services industry.**Essential Duties and Responsibilities**The type of activities expected to be performed at this level include, but are not limited to:+ Correcting software application issues for the CaaS platform using Software Development Lifecycle best practices.+ Issue triage utilizing+ Data/error research via SQL and REST/JSON+ Log analysis using elastic search+ Event and HTTP request consumption monitoring+ Debugging code+ Performing coding corrections, implementing minor enhancements, submitting/reviewing merge requests.+ Documenting root cause analysis and explaining technical problems and resolutions in a functional manner.+ Adding automated unit tests and regression tests to improve code coverage.+ Participating in the Change Management process by assisting in source code branch management and conducting regular merge checks.+ Periodic off-hours support with incentives.**Education and Experience Minimum Qualifications** + Bachelor's degree in Computer Science or related field+ 2+ years of professional software development programming experience+ Languages: Golang, SQL+ Design/Patterns: RESTful Services+ Banking and/or financial services software industry experience preferred+ Experience with supporting production software for live clients+ Tools/Utilities: Atlassian (Jira, Confluence, etc.), Git SCM, Postman (JSON), PostgreSQL, Elastic Search (Kibana), Docker, S3, RabbitMQ or other Producer/Consumer queue management experience.**Core Competencies** + Communication.+ Teamwork.+ Attention-to-detail.**Location/Travel** + Remote (telecommute) position within the contiguous United States.+ Minimal travel (

Keywords: Fiserv, Boise , Finxact - Production Support Developer, Professions , Boise, Idaho

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