Dispatcher

Company: ALPHA TRANSPORT INC
Location: Boise
Posted on: August 7, 2022

Job Description:

Alpha Transport is seeking a motivated Dispatcher to join our Amazing Team and Company!

**Willing to train if you do not have experience**
**This position does require ONE weekend day to be worked. Days off will either be Fri/Sat or Sun/Mon.**

Essential Duties:
--- Schedules trucks and drivers based on customer demand to ensure the timely delivery of loads
--- Determines daily route structure for each driver to maximize revenue for each piece of equipment
--- Logs and schedules loads from customers each day
--- Matches trucks with loads each day to best determine the efficient use of available equipment
--- Processes freight bills from the prior day on a timely basis so that they may be accurately invoiced
--- Creates freight bills for drivers on a timely basis
--- Develops employee schedules that ensures each employee is productive while at work, while also taking into account days off, sick days, holidays, etc.
--- Contacts customers on a timely basis to update them of shipment status and other related issues
--- Continually monitors hauled products for quality control
--- Maintains most up to date information on customers and shippers
--- Assists with driver retention within company
--- Provides day to day guidance of drivers in department
Knowledge, skills and abilities:
o Ability to lead employees and manage their day to day performance
o Ability to work closely with customers and provide excellent customer service
o Excellent communication skills, both written and verbal
o Good understanding of Microsoft Office Suite programs
o Ability to use different computer systems to complete job duties
o Ability to properly prioritize multiple needs or demands and determine what should be escalated
o Ability to handle stressful situations while maintaining professionalism
o Excellent attention to detail
o Ability to multi-task

Preferred:
o Understanding of the commercial driving industry and logistics
o Understanding of both federal and state DOT laws

Education and/or formal training:
o High school diploma or equivalent
--- Experience:
o 3+ years of experience in logistics and commercial driving preferred
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Keywords: ALPHA TRANSPORT INC, Boise , Dispatcher, Professions , Boise, Idaho