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Analyst, Learning Management System & Training

Company: Ocean Network Express
Location: Boise
Posted on: January 26, 2023

Job Description:

Job Description

Analyst, Learning Management System & Training

Job Family:

North America Business Process Information Technology

Job Title:

Analyst, Learning Management System & Training


Richmond, VA or Boise, ID; This position will follow a hybrid work from home/office model with at least 3 days per week in office

Role Summary:

Trainers are responsible to develop the knowledge and skills of ONE North America's employees to ensure they are equipped to meet the company's objectives. They evaluate needs to create and deliver training programs, complete with in-person or online instructions, online tutorials, videos, and user guides.

Additional Responsibilities:

  • Establish effective new hire and other role-based training curriculums.
  • Collaborate with team leads to perform regular training needs assessments.
  • Develop training strategies, initiatives, and materials.
  • Create training content to be delivered in person or online or accessed from ONE's LMS.
  • Review and test created training materials.
  • Deliver training to employees in-person or online - communicate the information correctly and handle questions from trainees.
  • Prepare educational materials, including but not limited to How-To Guides, videos, etc.
  • Monitor training enrollment, participation, and evaluate the outcome of the training sessions.
  • Maintain accurate records of trainee progress and achievements.
  • Ability to travel, as required.
    Core Required Skills and Competencies:
    • Acts strategically with focus and direction.
    • Ability to anticipate, analyze, decide and navigate.
    • Ability to collaborate effectively.
    • Adapts to change and prioritizes for high-end results.
    • High level of both verbal and written communication skills.
    • Strong analytical ability, acts objectively and plans for long-term implications.
      Function Specific Required Skills and Competencies:
      • Experience using e-learning software such as Articulate 360 or other SCORM LMS software is preferred.
      • Applies logical methods and analytical skills for recommendations and best results.
      • Attention to detail and accuracy.
      • Experience training one-on-one or in a classroom setting.
      • Well developed presentation skills.
      • Experience developing e-learning courses.
      • Experience developing courses for an LMS system.
      • Technical writing experience.
        Required Minimum Years' Experience:
        • 3+ training, preferably in a customer service or corporate environment.
          Required Minimum Education:
          • Bachelor's Degree preferred

            About Ocean Network Express (ONE)

            Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha ("K" LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world's seventh-largest container carrier with a fleet size of approximately 1.5 million TEU. Operating more than 220 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of THE Alliance (THEA), a global ocean carrier consortium.

            For more information, please visit

            Resumes may be submitted to:

            To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link:

            Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Ocean Network Express, Boise , Analyst, Learning Management System & Training, Professions , Boise, Idaho

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