Area Manager

Company: Pilot Freight Services
Location: Boise
Posted on: September 17, 2023

Job Description:

Pilot has the best employees in the transportation and logistics industry!

Essential Functions:
• Responsible for coordinating flow for communication between Haulers/Delivery
Teams/Flatbed Drivers, Call Center and Local Client Management Teams
• Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery
Teams are following procedures
• Oversees recruiting, processing, and performance of Haulers
• Develops and maintains relations with vendors
• Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims
• Interfaces with end customers to ensure effective in-home delivery for customers
• Maintains monthly operation reports that include statistics and customer service scores
• Other duties as assigned

Skills & Competencies:
• Strong written and verbal communications skills
• Excellent mathematical skills, with the ability to calculate figures and amounts such as
discounts, interest, commissions, proportions, percentages, area, circumference, and
volume
• Ability to analyze technical and scientific journals as they pertain to the business and market
• Strong problem solving and reasoning abilities to deal with a variety of problems and come
up with creative solutions

Additional Job Details :

Travel:
This position does not require travel
This position requires travel up to 20%

Education & Experience:
Bachelors Degree Preferred
OR
1-3 years of experience Within a corporate, multi-site department required

Physical Requirements:
While performing the duties of this job, the employee is regularly required to talk or hear. The
employee frequently is required to sit. The employee is occasionally required to stand; walk; use
hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel,
crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific
vision abilities required by this job include close vision, and color vision. Position requires
on-call availability 24 hours a day, seven days a week.

WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS:
The above information on this description has been designed to indicate the general nature and
level of work performed by employees within this classification. It is not designed to contain or
be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
required of employees assigned to this job. Individuals may perform other duties as assigned
including work in other areas to cover absences or relief to equalize peak work periods or
otherwise balance the workload. For the warehouse locations, employee may be exposed to
ambient weather conditions.

If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!

Effective August 18, 2021 Pilot will be mandating that all new hires are vaccinated against the COVID-19 virus before starting work at any of our locations. Our definition of fully vaccinated for purposes of new hire is as follows: In compliance with CDC guidelines, individuals will be considered fully vaccinated and eligible to begin work as follows:

• 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
• 2 weeks after a single-dose vaccine, such as Johnson & Johnson s Janssen vaccine

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