Customer Service Representative (US) - Must be in Idaho
Company: Teleperformance
Location: Horseshoe Bend
Posted on: April 8, 2021
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Job Description:
Overview:
DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
Teleperformance is a global leader in providing exceptional
omnichannel customer experiences since 1978. Our impacts are
far-reaching, spanning over 62 countries and interacting with over
38% of the world's population. This kind of growth wouldn't have
been possible without the dedication of our people who continue to
provide outstanding customer service in every opportunity. Here,
your success is our success.
Your Impact
Our customer service representatives are a very important part of
our family. You will be the eyes and ears for our team, fielding
customer inquiries and finding innovative ways to respond. Working
in a collaborative and engaging environment, you will have the
chance to interact with people from all walks of life and no two
days will be the same. As you continue to grow and challenge
yourself, you will discover your potential can take you anywhere
you want to go. Responsibilities: Your Responsibilities
* Handle and carefully respond to all customer inquiries
* Provide excellent customer service through active listening
* Work with confidential customer information and treat it
sensitively
* Aim to resolve issues on the first call by being proactive
* Appropriately communicate with customers
Qualifications: What We're Looking for
* 6 months customer service experience minimum
* Over 18 years of age
* Ability to type 25 wpm
* High School Graduate or GED
* Comfort with desktop computer system
* Proven oral & written communication skills
What We Prefer
* 6 months Call Center experience
* Logical problem-solving skills
* Availability to work various shifts
* Ability to use Windows operating systems
* Organization and work prioritization skills
Being One of Our People
It is our mission to always provide an environment for our
employees that promotes happiness from the inside out. When you
work with us, you are valued and inspired to learn, to teach, and
to grow. We want you to come to work motivated to and proud to be
on our team. That's why we continually invest in creating
outstanding work experiences and endless development opportunities.
We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
Keywords: Teleperformance, Boise , Customer Service Representative (US) - Must be in Idaho, Sales , Horseshoe Bend, Idaho
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