Customer Service Representative

Company: Robert Half
Location: Boise
Posted on: March 19, 2023

Job Description:

This Customer Service Representative position via Robert Half might be for you, if you like the idea of working in a dynamic, rapidly-changing call center. Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for a short-term contract / temporary position in Boise, Idaho, this Customer Service Representative opportunity could be for you!

Responsibilities

- Contribute accurate, friendly customer service in a timely fashion

- May support business development and client referral goals by actively cross-selling and referring customers

- Manage the fielding and sending of important written business correspondence

- Organize and route incoming telephone calls

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Proven experience going the extra mile to solve complex customer inquiries via extensive research

- Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

- Demonstrated talents in communicating and interacting with clients/customers, both internal and external

- Excellent written/verbal communication and organizational skills

- Strong customer service and office administrative skills

- Strong computer skills including customer database systems

- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

- Knowledge of data entry

- Answering Inbound Calls experience

- Enthusiastic attitude and an engaging businesslike approach

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

- 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use .%2518% %%customer%%

Keywords: Robert Half, Boise , Customer Service Representative, Sales , Boise, Idaho